Lead Mitigation Technician

ComForCare; Greensboro (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Training & development

Paid time off

Opportunity for advancement

Employee discounts

Job summary

A leading cleaning and restoration company in Greensboro is seeking a skilled Lead Mitigation Technician. In this role, you will respond to emergency service restoration projects, ensuring compliance with company procedures and high customer satisfaction. Ideal candidates have a high school diploma, relevant experience, and necessary certifications. Join us to make spaces shine and restore lives.

Qualifications

• 1 to 5 years of experience at a restoration company.
• Understanding of financial reports.
• Willingness to learn new programs and documentation software.
• Able to pass Background Check, Motor Vehicle Record Check, and Drug Test.

Responsibilities

• Responding to scheduled and emergency service restoration projects.
• Participation in on call schedule.
• Documenting detailed job notes at each job site visited.
• Maintain effective communication with customers and managers.
• Perform property inspections and complete reports.

Skills

Proficient technical skills

Effective communication

Detail-oriented

Team player

Integrity

Education

High school diploma (or GED)

Job description

Benefits

• Overtime Bonus Rate
• Bonus Pay for Trauma Jobs
• Bonus Pay for Standing Sewage Category 3 Jobs
• On-Call Job Bonus Compensation
• Bonus based on performance
• Company car
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Free uniforms
• Employee discounts

Company Overview

At Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results. The Restoration Industry is a fast-paced, 24/7 industry. Preparation and quick response are essential to success.

Lead Mitigation Technician Job Summary

At Voda Cleaning & Restoration of Greensboro & Winston-Salem, we are seeking a talented, detail-oriented Lead Mitigation Technician. This position is for an experienced Mitigation Technician looking to advance in his or her career. The ideal candidate would have obtained IICRC certifications and have a proven track record of industry success. The Lead Mitigation Technician is a critical position to ensure that Company processes and procedures are followed, and ensuring that customer satisfaction is exceeded. Being a team player and having high integrity are key attributes to this position.

Lead Mitigation Technician Responsibilities

• Responding immediately to scheduled and emergency service restoration projects.
• Participation in on call schedule.
• Obtaining all necessary documents; ie. Work Authorization, Completion Form, etc.
• Documenting every loss with detailed, pertinent photos.
• Documenting detailed job notes each time a job site is visited.
• Moisture mapping & sketching mitigation jobs.
• Track equipment used on company jobs.
• Recording and documenting moisture points, temperature and relative humidity
• Keep Work Van clean, organized, and stocked.
• Dawn and Doff PPE & clean and reorganize equipment and tools after each job.
• Maintain effective communication with customers and managers.
• Perform property inspections and complete reports.
• Maintain project files.
• Attend and assist in conducting company meetings.
• Perform minor repairs on company equipment and vehicles.

Lead Mitigation Technician Qualifications

• Education and Experience: High school diploma (or GED) plus (1) to (5) years of experience at a restoration company.
• Understanding of financial reports: Profit & Loss, Balance Sheet, Cash.
• Practice continued growth of knowledge in the restoration industry.
• Proficient technical skills, experience, and certification in the areas of services the Company provides.
• Willingness to learn the Voda way of Restoration, new programs, and documentation software.
• Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely responses.
• Able to pass Background Check, Motor Vehicle Record Check and Drug Test.

Apply now and let\'s embark on this thrilling journey together, making spaces shine and restoring lives with the power of Voda Cleaning and Restoration of Greensboro & Winston-Salem!