Water Damage Lead Technician

Voda Cleaning & Restoration; Madison (WI); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Health benefit options

Generous PTO

Bonus based on performance

Competitive salary

Dental insurance

Free uniforms

Vision insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Voda Cleaning & Restoration is seeking a Water Damage Lead Technician to oversee restoration projects from start to finish, ensuring safety, efficiency, and adherence to standards. You will direct on-site technicians, communicate with customers, and maintain quality control throughout the project.

The role requires 2–5 years of restoration experience, a valid driver’s license, physical ability to lift 75+ pounds, and flexibility for after-hours emergencies.

Qualifications

• High school diploma (or GED).
• 2–5 years restoration industry experience.
• Valid driver's license with a clean driving record.
• Ability to lift 75+ pounds regularly.
• Ability to work after-hours emergency calls, weekends and holidays on a rotating schedule.
• Strong leadership and communication skills.
• Adequate math skills. Ability to apply techniques to determine equipment needs.
• Basic proficiency with computers, email, and reporting daily activity.
• Preferred: IICRC WRT/AMRT and CCT certifications.

Responsibilities

• Perform expert water damage mitigation and restoration per Voda standards.
• Lead and supervise restoration technicians on residential and commercial sites.
• Assign daily tasks and monitor productivity.
• Inspect work to ensure schedule and standards compliance.
• Complete work orders, logs, and restoration docs accurately.
• Communicate clearly with customers and industry partners.
• Maintain and care for equipment, tools, and vehicles.
• Maintain inventory and organization of supplies.
• Ensure a safe work environment.
• Train and mentor new technicians.
• Lead by example and be a team player.

Skills

Leadership

Communication

Math skills

Computer skills

Education

High school diploma

IICRC WRT

IICRC AMRT

IICRC CCT

Job description

Benefits

• Fast Paced Environment
• Health Benefit Options
• Generous PTO

• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Company Overview

At Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.

Water Damage Lead Technician Job Summary

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of restoration services. The Restoration Lead Technician oversees restoration projects from start to finish, ensuring work is completed safely, efficiently, and according to company standards, industry guidelines (IICRC), and insurance requirements. This role serves as the on-site leader, directing technicians, communicating with customers, and maintaining quality control throughout the project.

Water Damage Lead Technician Responsibilities

• Perform expert-level water damage mitigation and restoration services according to Voda standards
• Lead and supervise restoration technicians on residential and commercial job sites
• Assign daily tasks and monitor productivity.
• Inspect completed work to ensure projects are completed on schedule and within company standards
• Accurately complete work orders, logs, and appropriate restoration documentation
• Communicate clearly and professionally with customers and industry partners
• Accurately complete work orders, logs, and appropriate restoration documentation
• Maintain and care for company equipment, tools, and vehicles
• Maintain inventory and organization of supplies
• Maintain a safe work environment
• Train and mentor new technicians
• Be a team player and ready to lead by example

Water Damage Lead Technician Qualifications

• High school diploma (or GED)
• 2–5 years of restoration industry experience
• Valid driver's license with a clean driving record
• Ability to lift 75+ pounds regularly
• Ability to work after-hours emergency calls, weekends, and holidays on a rotating schedule
• Strong leadership and communication skills
• Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units
• Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity
• Certificates, Licenses, and Registrations: Preferred: IICRC certification (WRT, AMRT), CCT a plus.