Lead Merchandise Associate- Indiana University

Legends Global; Bloomington (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401(k) plan

Job summary

Legends Global in Bloomington, IN seeks a Lead Merchandise Associate to support merchandise operations and deliver outstanding guest services. You will help manage inventory, supervise staff, and uphold cash handling protocols while creating appealing visual displays and driving customer satisfaction.

The role requires 3+ years of retail experience, flexibility for evenings and weekends, and a proactive, energetic attitude with strong communication.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent. Some college preferred.
• 3+ years retail merchandise experience preferred.
• Must be flexible to work late nights, weekends and holidays.
• Able to work in a team environment, move fast, and act on assigned duties.
• Ability to walk and stand for extended periods of time.
• Energetic, self-motivated, friendly personality, and excellent guest services skills are required.
• Excellent written and verbal communication.
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds.

Responsibilities

• Assist in inventory and maintain proper inventory levels.
• Supervise assigned personnel and develop each employee.
• Ensure proper cash handling procedures are in effect.
• Communicate goals and provide feedback on performance.
• Develop programs to increase customer satisfaction.
• Work with visual displays and merchandising to attract customers.
• Maintain product and service quality standards and anticipate customer needs.
• Follow safety training and procedures; report any safety incidents in Origami Risk.

Skills

Guest services

Teamwork

Communication

Inventory management

Cash handling

Safety compliance

Education

High school diploma or equivalent

Some college preferred

Tools

Origami Risk

Job description

The Lead Merchandise Associate is responsible for assisting in all merchandise operations and fulfilling company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

Essential Functions

• Perform inventory & maintain proper inventory levels.
• Supervise assigned personnel, discipline, evaluate performance, and develop each employee to his/her potential.
• Ensure proper cash handling procedures are always in effect.
• Manage performance of employees by preparing and communicating goals. Communicate progress or opportunities for improvement to provide effective feedback.
• Assist in the development of programs that result in increased customer satisfaction.
• Work with visual displays and merchandising of stands. Set up displays to best attract customers' attention.
• Maintain product and service quality standards and anticipate customer needs/concerns.
• Perform other related duties, tasks, and responsibilities as required.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job‑specific safety training.
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job‑specific safety training.
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent. Some college preferred.
• 3+ years retail merchandise experience preferred.
• Must be flexible to work late nights, weekends and holidays.
• Able to work in a team environment, move fast, and act on assigned duties.
• Ability to walk and stand for extended periods of time.
• Energetic, self‑motivated, friendly personality, and excellent guest services skills are required.
• Excellent written and verbal communication.
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.