Merchandise Associate- UM North University

ASM Global; Ann Arbor (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Legends in Ann Arbor is seeking a retail associate to create a legendary game day experience for fans through outstanding customer service and engaging product presentation. You will greet guests, guide them to merchandise, and ensure accurate checkout using POS systems, while maintaining organized displays and inventory across the campus store.

Join a team dedicated to delivering exceptional fan experiences and supporting events at the University of Michigan, with focus on teamwork, efficiency,

Qualifications

• Ability to greet guests and assess interest to make sales recommendations
• Excellent accuracy when using POS systems
• Able to read and implement plan-o-grams
• Maintain inventory and assist in stock control
• Strong merchandising and product presentation skills

Responsibilities

• Provide an exciting, positive environment for fans and team members
• Greet guests and gauge interest to make sales recommendations
• Demonstrate accuracy using POS systems for transactions
• Assist in inventory management and stock replenishment
• Present merchandise to increase sales and add-on items
• Follow and implement plan-o-grams for merchandise layouts

Skills

Customer service

Sales

POS accuracy

Merchandising

Teamwork

Tools

POS systems

Job description

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

Our collegiate clients currently include the University of Michigan, Indiana University, Georgia Tech, the University of Kanas, Ohio State University, and the University of Miami.

THE ROLE

Our retail employees are responsible for creating the ultimate game day experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

LOCATION

711 North University

Ann Arbor, MI 48104

ESSENTIAL FUNCTIONS

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sales with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in our stores, online, and at events for the MDen
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of products, facilities, and all events held at the University of Michigan
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the store set-up team with the merchandising of event pop-ups including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sales with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events at the M-Den
• Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
• Continually increase knowledge of products, facilities, and all events held at the University of Michigan
• Other duties as assigned by supervisor
• Must be able to read & implement plan-o-grams
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
• Merchandising skills a plus

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.