Member Service Representative Lead - Macon, GA

Center Parc Credit Union; Vineville (GA); In loco; USD 30.000 - 37.000; Tempo pieno

Descrizione del lavoro

Center Parc Credit Union is seeking a Lead Member Service Representative to combine Teller and Member Service responsibilities in a hands-on leadership role in Bibb County, Macon, GA. You will process transactions, open and maintain accounts, and consultatively cross-sell products while guiding front-line staff.

Candidates should have 4+ years of experience in a financial institution and a passion for delivering exceptional member experiences and helping members achieve financial success.

Competenze

• 4+ years of experience in a credit union, bank, or financial institution.
• Hands-on leadership role with experience guiding front-line staff.
• Committed to delivering exceptional member experiences.

Mansioni

• Process transactions for members accurately and efficiently.
• Assist with account opening and maintenance tasks.
• Engage in consultative cross-selling of products and services to members.
• Provide day-to-day guidance and support to front-line team members.

Conoscenze

Leadership

Transaction processing

Account opening

Cross-selling

Team guidance

Customer service

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BRANCH OPERATIONS - Bibb County Regular Full-Time Administrative Bibb County, Macon, GA, US

Salary Range: $21.75 To $27.19 Hourly

Join Center Parc Credit Union as a Member Service Representative Lead, a hands-on leadership role that combines the responsibilities of both a Teller and Member Service Representative. You will serve members through transaction processing, account opening and maintenance, and consultative cross-selling of products and services while providing day-to-day guidance and support to front‑line team members. We are seeking candidates with 4+ years of experience in a credit union, bank, or financial institution who are passionate about delivering exceptional member experiences and helping members achieve financial success.

Position Status – Full Time non-exempt (Hourly)