Lead Medical Support Assistant - Clinic Administration

US-Department-of-Veterans-Affair; Everett (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

The U.S. Department of Veterans Affairs' Everett VA Clinic is seeking a Supervisory Medical Support Assistant (GS-679) to oversee administrative support within General Medicine Service.

You will supervise Medical Support Assistants, assign work, conduct evaluations, and support staff development in a high-demand clinic environment. Focused on collaboration with internal and external customers, you will ensure quality patient care, provide briefings and training, and help manage fiscal matters,

Qualifications

• High school diploma, GED, or proficiency certificate from a State or territorial-level Board or Department of Education.
• Foreign Education: Education completed outside the U.S. must be deemed equivalent by a private organization.
• Applicants pending completion of requirements may be referred and tentatively selected but not hired until all requirements are met.

Responsibilities

• Provide the full range of administrative and supervisory duties to at least one subordinate MSA supervisor or team leader.
• Assign work, perform evaluations, select staff, and recommend awards/advancements.
• Collaborate with internal and external customers to ensure quality and continuity of care and compliance with policies.
• Provide briefings, orientations, staff development, and training in a patient support setting.
• Manage fiscal matters, forecast resources and equipment needs, and identify budget needs.
• Lead patient support staff within a complex clinic environment and empower the team to resolve problems.

Skills

Supervisory duties

Customer service

Staff training

Budgeting

Interpersonal skills

Education

High school diploma or GED

Foreign education evaluation

Job description

The U.S. Department of Veterans Affairs' Everett VA Clinic is seeking a Supervisory Medical Support Assistant (GS-679) to oversee administrative support within General Medicine Service.

You will supervise Medical Support Assistants, assign work, conduct evaluations, and support staff development in a high-demand clinic environment. Focused on collaboration with internal and external customers, you will ensure quality patient care, provide briefings and training, and help manage fiscal matters,