Lead Medical Records Scanning Supervisor - Telework

Veterans Health Administration

Charleston (SC)

On-site

USD 45,000 - 59,000

Full time

4 days ago

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Job summary

The Veterans Health Administration in Charleston, South Carolina is seeking a Supervisory File Clerk to oversee the Medical Records Centralized Scanning Program within the Health Administration Service. The role emphasizes supervising staff, problem resolution, and ensuring service quality for Veterans and internal departments.

Responsibilities include coordinating daily operations, reporting issues to leadership, and potentially serving as COR for contracted work.

Responsibilities

Oversee daily operation of the Medical Records Centralized Scanning Program, ensuring timely and accurate problem resolution.
Supervise Leads and staff to maintain performance at or above fully successful level for the unit.
Report operational issues to the Assistant Chief of HIMS with recommended corrective actions.
May serve as a Contracting Officer's Representative (COR) and liaise with private contractors on contracts.
Plan, organize, and direct support services to align with directives and policies of the HIM Section.
Enter work orders, assist the Records Manager with record retrieval, tracking, scanning/importing, purging, and retirement processes.
Monitor staff workload and productivity; provide weekly status reports.
Control day-to-day operations and provide guidance to optimize use of resources.
Work schedule: Monday – Friday 7:30 am – 4:00 pm; ad hoc telework may be authorized.