Lead Medical Lab Client Services Supervisor

University Of Nebraska Medical Center; Omaha, Northern (NE, KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

University Of Nebraska Medical Center in Omaha, NE is seeking a Lead Medical Lab Client Service Representative to oversee specimen handling, result reporting, and client communication, ensuring accuracy and timely processing.

The role directs the Client Service Representative team, collaborates with Regional Pathology Services, the Nebraska Public Health Laboratory, and the Department of Pathology and Microbiology, and requires two years of healthcare experience and a high school education.

Qualifications

• High School education or equivalent.
• Two years post high school education/related experience will be considered.
• Required Computer Applications: Microsoft Word.
• Preferred Computer Applications: Microsoft Excel, Microsoft Outlook.

Responsibilities

• Process and report results for outreach laboratory specimens.
• Manage specimen information and storage, test ordering and availability.
• Coordinate with internal and external customers including RPS, NPHL, and Pathology/Microbiology teams.
• Direct daily work of the Client Service Representative team; support procedure reviews and changes.

Skills

Customer service

PC/data entry

Education

High School education or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Sunquest

CoPath

Epic or other patient records software

Job description

University Of Nebraska Medical Center in Omaha, NE is seeking a Lead Medical Lab Client Service Representative to oversee specimen handling, result reporting, and client communication, ensuring accuracy and timely processing.

The role directs the Client Service Representative team, collaborates with Regional Pathology Services, the Nebraska Public Health Laboratory, and the Department of Pathology and Microbiology, and requires two years of healthcare experience and a high school education.