Lead Medical Assistant - Patient Care & Clinic Oversight

Brown-University-Health-1; Providence (RI); On-site; USD 29,000 - 48,000; Full time

Job summary

Brown University Health is seeking a Lead Medical Assistant to support physicians in delivering high-quality patient care and to oversee daily workflow in the clinical area.

The role includes assisting with patient care, performing routine procedures (EKG, vaccines, injections), educating patients, coordinating referrals, maintaining supplies, and ensuring compliance with HIPAA and DOH standards. On-site in Providence, RI, 8am–5pm.

Responsibilities

• Assists with direct patient care procedures and related tasks such as lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts and pre-visit planning
• Performs routine specialized procedures, such as EKGs, rapid strep, urine dips, spirometry, nebulizer treatments, etc.
• Administers injections including vaccines and medications
• Educates and advises patients on specified medical issues within established parameters
• Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
• Work quality reports to ensure gaps of care are closed and maintain consistent quality scores
• Maintains stock levels for medicines and medical supplies as needed
• Monitors and audits vaccine refrigeration temperature in line with Department of Health Regulations
• Responsible for vaccine management
• Trains and mentors new MA staff
• Practices safety, environmental and/or infection control methods
• Complies with OSHA and DOH standards
• Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy
• Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information
• Provides superior customer service and outstanding patient care
• Attend meetings/workshops as they relate to current position and office workflows
• Performs other miscellaneous job-related duties as assigned

Job description

Brown University Health is seeking a Lead Medical Assistant to support physicians in delivering high-quality patient care and to oversee daily workflow in the clinical area.

The role includes assisting with patient care, performing routine procedures (EKG, vaccines, injections), educating patients, coordinating referrals, maintaining supplies, and ensuring compliance with HIPAA and DOH standards. On-site in Providence, RI, 8am–5pm.