Lead Medical Assistant II: Clinical Mentor & Operations

Roots Community Health; Oakland (CA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Roots Community Health in Oakland, CA is seeking a Medical Assistant II to provide advanced clinical support, mentor MA staff, and coordinate workflows. You will assist clinicians with examinations, perform vital signs, phlebotomy, EKGs, and in-clinic testing, and help ensure regulatory readiness.

The role requires strong clinical skills, English proficiency, and experience working with diverse populations. The clinic emphasizes teamwork and patient-centered care in a nonprofit community setting.

Qualifications

• Minimum 2 years of Medical Assistant experience preferred.
• BLS certification required.
• Knowledge of medical terminology and ability to perform blood draws, EKGs, and audiometry.
• Familiarity with Electronic Health Records, Microsoft Office, and Google Docs.

Responsibilities

• Prepare exam rooms and support efficient patient flow.
• Room patients, obtain vital signs, document histories and chief complaints, and prepare patients for visits.
• Perform EKGs, audiometry, immunizations, blood draws, specimen collection, and basic in-clinic testing as applicable.
• Assist RNs, NPs, PAs, and MDs with examinations, follow-up, referrals, and patient education as directed.
• Maintain accurate medical records, supplies, equipment, and required clinical logs.

Skills

Clinical skills

Patient care

Vital signs

EKG

Phlebotomy

Bilingual Spanish

Education

High school diploma or GED

Medical Assistant certification

BLS certification

Phlebotomy certification (CPT I) preferred

Tools

Electronic Health Records

Microsoft Office

Google Docs

Job description

Roots Community Health in Oakland, CA is seeking a Medical Assistant II to provide advanced clinical support, mentor MA staff, and coordinate workflows. You will assist clinicians with examinations, perform vital signs, phlebotomy, EKGs, and in-clinic testing, and help ensure regulatory readiness.

The role requires strong clinical skills, English proficiency, and experience working with diverse populations. The clinic emphasizes teamwork and patient-centered care in a nonprofit community setting.