Lead Medical Assistant: Clinical Leader & Operations

EVMS Medical Group; Norfolk (VA); On-site; USD 52,000 - 70,000; Full time

Job summary

EVMS Medical Group is seeking a Lead Medical Assistant to provide advanced clinical and administrative support while guiding MA staff. This role focuses on efficient clinic operations, high-quality patient care, and collaboration with providers and leadership to enhance workflow and patient satisfaction.

The Lead MA will lead staff training, supervise documentation, support interventional procedures, and ensure infection-prevention practices. Strong leadership and clinical skills are essential.

Qualifications

• Completion of Medical Assistant program with CMA or RMA certification.
• BLS or CPR certification with 2-year recertification requirement.
• Ability to balance multiple priorities and make professional decisions under supervision.
• Strong verbal and written communication with physicians, staff, and patients.

Responsibilities

• Lead MA duties and train onboarding staff on triage, workflows, and documentation.
• Oversee clinic documentation processing and end-of-shift reporting.
• Provide clinical support during procedures, admissions, and patient intake.
• Assist physicians with examinations, injections, and medication preparation.
• Ensure infection-prevention practices and room readiness.

Skills

Leadership experience

Multitasking

Verbal and written communication

Professional collaboration

Clinical workflow coordination

Assessment and triage

Attention to detail

Education

Medical Assistant program & CMA/RMA

BLS/CPR certification

Job description

EVMS Medical Group is seeking a Lead Medical Assistant to provide advanced clinical and administrative support while guiding MA staff. This role focuses on efficient clinic operations, high-quality patient care, and collaboration with providers and leadership to enhance workflow and patient satisfaction.

The Lead MA will lead staff training, supervise documentation, support interventional procedures, and ensure infection-prevention practices. Strong leadership and clinical skills are essential.