Lead Medical Assistant – Clinic Operations & Training

Millennium Physician Group; Port Charlotte (FL); On-site; USD 30,000 - 48,000; Full time

Job summary

Millennium Physician Group in Port Charlotte, FL is seeking a Lead Medical Assistant to provide advanced clinical support, coordinate daily workflows, and ensure visit readiness in ambulatory and specialty practice environments.

Under physician supervision, this role leads MA staff, trains, resolves escalated issues, oversees point-of-care testing, medication support, and documentation review within established protocols to optimize patient care.

Qualifications

• Coordinate daily Medical Assistant workflows to support efficient clinic operations.
• Lead MA staff by answering workflow questions and reinforcing site standards.
• Perform advanced MA duties including visit prep, procedure support, point-of-care testing, and documentation review.
• Train MA staff on clinical procedures, EHR workflows, infection prevention, and site standards.
• Resolve escalated workflow issues affecting patient flow and documentation.
• Review work quality and suggest improvements to strengthen patient outcomes.
• Collaborate with licensed clinical staff to implement workflow changes and quality gaps closure.

Responsibilities

• Coordinate daily Medical Assistant workflows, patient rooming coverage, clinical support assignments, and visit readiness activities to support efficient clinic operations.
• Serve as a team lead resource for Medical Assistant staff by answering workflow questions, reinforcing site standards, and supporting consistent execution of approved clinical protocols.
• Perform advanced Medical Assistant duties, including complex visit preparation, procedure support, point-of-care testing oversight, medication support, and documentation review within established protocols.
• Train and guide Medical Assistant staff on clinical procedures, electronic health record workflows, infection prevention practices, documentation expectations, and site-specific standards.
• Resolve escalated clinical support workflow issues, including patient flow delays, documentation discrepancies, supply gaps, equipment readiness concerns, and non-routine operational barriers.
• Review clinical support work quality, identify recurring errors or process gaps, and recommend practical improvements to strengthen consistency and patient support outcomes.
• Partner with licensed clinical staff and site leadership to implement workflow changes, support quality gap closure activities, and reinforce clinical support standards across the team.

Job description

Millennium Physician Group in Port Charlotte, FL is seeking a Lead Medical Assistant to provide advanced clinical support, coordinate daily workflows, and ensure visit readiness in ambulatory and specialty practice environments.

Under physician supervision, this role leads MA staff, trains, resolves escalated issues, oversees point-of-care testing, medication support, and documentation review within established protocols to optimize patient care.