Lead Medical Assistant & Care Team Coach

Neighborhood Healthcare; Escondido (CA); On-site; USD 57,000 - 79,000; Full time

Job summary

Neighborhood Healthcare is seeking a Lead Medical Assistant to support providers and nurses in delivering patient-centered care in a fast-paced clinic. The role includes training new medical assistants and coordinating back-office activities to ensure smooth patient flow.

The position requires CMA certification, BLS, and 2 years of MA experience, with bilingual Spanish/English skills highly preferred. As a private nonprofit in Escondido, the clinic emphasizes compassionate teamwork and quality

Qualifications

• High school/GED required; CMA certificate preferred.
• Current BLS certification required upon hire.
• Two years medical assistant experience; lead/supervisory experience preferred.

Responsibilities

• Direct patient care with courteous, accurate service and strong patient relations.
• Train and mentor new medical assistants; support care teams for better patient outcomes.
• Manage back-office operations, scheduling, supplies, and adherence to safety/quality standards.

Skills

Bilingual English/Spanish

Excellent communication

Multitasking

Teamwork

Patient-centered care

Education

High school/GED

Certified Medical Assistant (CMA) certificate/diploma

BLS certification

Tools

Electronic Health Records (EHR)

Job description

Neighborhood Healthcare is seeking a Lead Medical Assistant to support providers and nurses in delivering patient-centered care in a fast-paced clinic. The role includes training new medical assistants and coordinating back-office activities to ensure smooth patient flow.

The position requires CMA certification, BLS, and 2 years of MA experience, with bilingual Spanish/English skills highly preferred. As a private nonprofit in Escondido, the clinic emphasizes compassionate teamwork and quality