Lead Medical Assistant

Wellness Equity Alliance; Palm Springs (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare organization is seeking a Lead Medical Assistant to join their innovative team. This role involves providing direct care to underserved communities, mentoring staff, and ensuring high-quality patient care. Ideal candidates will have strong clinical skills, excellent communication abilities, and a commitment to health equity. Join us in making a difference in the lives of marginalized populations through compassionate healthcare delivery.

Qualifications

• Minimum of 5 years of clinical experience as a medical assistant.
• Experience in primary care; public health and infectious disease experience preferred.

Responsibilities

• Assist healthcare providers with patient examinations and treatments.
• Mentor and train medical assistant staff.
• Participate in street outreach and conduct health assessments.

Skills

Communication

Empathy

Cultural Competence

Phlebotomy

Education

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

Job description

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Description

Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following:

• Rural communities
• BIPoC communities
• LGBTQIA+ communities
• Justice-impacted communities

We also focus on:

• People experiencing homelessness
• Indigenous communities
• Immigrant communities

The WEA team is diverse, inclusive, and nimble enough to assemble teams of healthcare professionals within days using our proven local staff recruitment models to address population health crises and communicable disease outbreaks. Our partnership model is collaborative, enabling hospitals, health jurisdictions, and government agencies to provide timely, equitable care to marginalized communities.

Elevate your career with an opportunity that transcends traditional healthcare! We are actively seeking compassionate individuals for roles in our groundbreaking Street Medicine program, which provides healthcare directly to those experiencing homelessness or living in underserved areas.

Key Responsibilities

• Clinical Duties:
• Assist healthcare providers with patient examinations and treatments.
• Administer medications and vaccinations as directed.
• Perform routine procedures like vital signs, specimen collection, wound dressing.
• Maintain accurate patient records and treatment plans.
• Ensure infection control and a clean clinical environment.
• Educate patients on healthcare topics.
• Handle front office tasks: scheduling, registration, insurance verification, record management.
• Provide referrals and connect patients with resources.
• Manage supplies, laboratory tests, prescriptions, and confidentiality.
• Participate in street outreach and conduct health assessments in non-traditional settings.
• Collaborate with social workers and community organizations to support patient needs.
• Leadership and Team Management:
• Mentor and train medical assistant staff.
• Coordinate schedules and foster a collaborative work environment.
• Serve as liaison between staff and healthcare providers.
• Train staff on Athena functionalities and workflow improvements.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
• Minimum of 5 years of clinical experience as a medical assistant.
• Experience in primary care; public health and infectious disease experience preferred.
• Valid BLS certification.
• Excellent communication, empathy, and cultural competence.
• Ability to work in a fast-paced environment and travel as needed.
• Knowledge of healthcare regulations (HIPAA, infection control).
• Phlebotomy skills required.

Preferred Skills

• Calmness and resourcefulness in emergencies.
• Strong assessment, problem-solving, and prioritization skills.
• Customer service experience and bilingual in Spanish (preferred).

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare