Lead Medical Assistant

Talentify; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

Talentify is seeking a Lead Medical Assistant to support providers and lead the MA team across value-based and post-acute settings. The role involves improving efficiency, ensuring coding accuracy, and closing care gaps, with travel to CFL Behavioral Hospital, UBC, Palm Point, and Park Place.

The Lead MA will mentor the team, develop training materials, and collaborate with leadership on quality initiatives to enhance patient care and provider satisfaction.

Qualifications

• Certified Medical Assistant credential required.
• 3+ years clinical experience (SNF, post-acute, or value-based preferred).
• Experience with chart prep, care and coding gaps, and provider workflows.
• Strong communication and organizational skills.
• EMR experience (Aarista, PCC preferred).

Responsibilities

• Lead and facilitate provider support and chart preparation.
• Assist with documentation, scribing, and note creation as needed.
• Identify and close care gaps; support coding and documentation accuracy across MA team.
• Partner with leadership on quality assurance, auditing, ACO performance, and additional projects.
• Support internal meetings, agendas, and follow-up actions as needed.
• Prepare case summaries for high-risk patients as needed.
• Review orders in EMR (e.g., PCC) and assist with coordination of care as needed.
• Support appeals and grievances documentation as needed.
• Co-develop team processes.
• Train and mentor MA team; create job aids, memos, and training materials and facilitate training sessions as needed.

Skills

Certified Medical Assistant

Clinical experience

Chart prep

Provider workflows

EMR: Aarista PCC

Communication

Organizational skills

Tools

Aarista PCC

Job description

The Lead Medical Assistant (MA) supports providers and leads MA team operations to improve efficiency, coding accuracy, and care gap closure in value-based and post-acute settings.

Location: Home base will be CFL Behavioral Hospital, but the Lead MA will need to be available to travel and assist at UBC, Palm Point, and Park Place.

Pay Range: $18-20/hourly

Key Responsibilities

• Leads and facilitates provider support and chart preparation
• Assist with documentation, scribing, and note creation as needed
• Identify and close care gaps; support coding and documentation accuracy across MA team
• Partner with leadership on quality assurance, auditing, ACO performance, and additional projects as needed
• Support internal meetings, agendas, and follow-up actions as needed
• Prepare case summaries for high-risk patients as needed
• Review orders in EMR (e.g., PCC) and assist with coordination of care as needed
• Support appeals and grievances documentation as needed
• Co-develop team processes
• Train and mentor MA team; create job aids, memos, and training materials and facilitate training sessions as needed

Qualifications

• Certified Medical Assistant
• 3+ years clinical experience (SNF, post-acute, or value-based preferred)
• Experience with chart prep, care and coding gaps, and provider workflows
• Strong communication and organizational skills
• EMR experience (Aarista, PCC preferred)

Success Measures

• Provider efficiency and satisfaction
• Care gap closure and coding accuracy
• Chart prep completeness
• Team performance and workflow adherence