Lead Medical Assistant

Orlando-Internal-Medicine; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

Orlando-Internal-Medicine is seeking a Lead Medical Assistant in Orlando, FL to support providers and lead MA team operations across several sites. The position requires travel to UBC, Palm Point, and Park Place, with home base at CFL Behavioral Hospital.

The Lead MA will help improve efficiency, coding accuracy, and care gap closure in value-based and post-acute settings. Responsibilities include provider chart prep, documentation support, QA collaboration, and mentoring the MA team.

Qualifications

• 3+ years clinical experience (SNF, post-acute, or value-based preferred).
• Experience with chart prep, care and coding gaps, and provider workflows.
• Strong communication and organizational skills.

Responsibilities

• Lead and support provider workflows and chart preparation.
• Assist with documentation, scribing, and note creation as needed.
• Identify and close care gaps; support coding and documentation accuracy.
• Partner with leadership on QA, auditing, ACO performance, and projects.
• Support internal meetings, agendas, and follow-up actions.
• Prepare case summaries for high-risk patients.
• Review orders in EMR (e.g., PCC) and coordinate care as needed.
• Support appeals and grievances documentation; train MA team and create training materials.

Skills

Clinical experience

Chart prep

Care gaps

Provider workflows

Communication

Organizational skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Medical Assistant

FullTime Orlando, FL, US

2 days ago Requisition ID: 1982

Salary Range: $18.00 To $20.00 Hourly

The Lead Medical Assistant (MA) supports providers and leads MA team operations to improve efficiency, coding accuracy, and care gap closure in value-based and post-acute settings.

Location: Home base will be CFL Behavioral Hospital, but the Lead MA will need to be available to travel and assist at UBC, Palm Point, and Park Place. Pay Range: $18-20/hourly

Key Responsibilities

• Leads and facilitates provider support and chart preparation
• Assist with documentation, scribing, and note creation as needed
• Identify and close care gaps; support coding and documentation accuracy across MA team
• Partner with leadership on quality assurance, auditing, ACO performance, and additional projects as needed
• Support internal meetings, agendas, and follow-up actions as needed
• Prepare case summaries for high-risk patients as needed
• Review orders in EMR (e.g., PCC) and assist with coordination of care as needed
• Support appeals and grievances documentation as needed
• Train and mentor MA team; create job aids, memos, and training materials and facilitate training sessions as needed

Qualifications

• 3+ years clinical experience (SNF, post-acute, or value-based preferred)
• Experience with chart prep, care and coding gaps, and provider workflows
• Strong communication and organizational skills

Success Measures

• Provider efficiency and satisfaction
• Care gap closure and coding accuracy
• Team performance and workflow adherence