Lead Medical Assistant

ADP, Inc.; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

ADP, Inc. is seeking a Lead Medical Assistant in Orlando, FL to support providers and lead the MA team, improving efficiency, coding accuracy, and care-gap closure in value-based and post-acute settings.

The home base is CFL Behavioral Hospital, with travel to UBC, Palm Point, and Park Place. Responsibilities include chart preparation, documentation, and coaching MA staff; coordinating care with leadership on QA and audits; and supporting meetings and training initiatives.

Qualifications

• 3+ years clinical experience (SNF, post-acute, or value-based preferred).
• Experience with chart prep, care and coding gaps, and provider workflows.
• Strong communication and organizational skills.

Responsibilities

• Leads and facilitates provider support and chart preparation
• Assist with documentation, scribing, and note creation as needed
• Identify and close care gaps; support coding and documentation accuracy across MA team
• Partner with leadership on quality assurance, auditing, ACO performance, and additional projects as needed
• Support internal meetings, agendas, and follow-up actions as needed
• Prepare case summaries for high-risk patients as needed
• Review orders in EMR (e.g., PCC) and assist with coordination of care as needed
• Support appeals and grievances documentation as needed
• Train and mentor MA team; create job aids, memos, and training materials and facilitate training sessions as needed

Skills

Clinical experience

Communication skills

Organizational skills

Tools

EMR (PCC)

Job description

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Lead Medical Assistant

FullTime Orlando, FL, US

3 days ago Requisition ID: 1982

Salary Range: $18.00 To $20.00 Hourly

The Lead Medical Assistant (MA) supports providers and leads MA team operations to improve efficiency, coding accuracy, and care gap closure in value-based and post-acute settings.

Location: Home base will be CFL Behavioral Hospital, but the Lead MA will need to be available to travel and assist at UBC, Palm Point, and Park Place.

Pay Range: $18-20/hourly

Key Responsibilities

• Leads and facilitates provider support and chart preparation
• Assist with documentation, scribing, and note creation as needed
• Identify and close care gaps; support coding and documentation accuracy across MA team
• Partner with leadership on quality assurance, auditing, ACO performance, and additional projects as needed
• Support internal meetings, agendas, and follow-up actions as needed
• Prepare case summaries for high-risk patients as needed
• Review orders in EMR (e.g., PCC) and assist with coordination of care as needed
• Support appeals and grievances documentation as needed
• Train and mentor MA team; create job aids, memos, and training materials and facilitate training sessions as needed

Qualifications

• 3+ years clinical experience (SNF, post-acute, or value-based preferred)
• Experience with chart prep, care and coding gaps, and provider workflows
• Strong communication and organizational skills

Success Measures

• Provider efficiency and satisfaction
• Care gap closure and coding accuracy
• Team performance and workflow adherence