Lead Medical Assistant

Western University of Health Sciences; California (MO); On-site; USD 10,000 - 60,000; Full time

Job description

Position Title: Lead Medical Assistant

Position Control Number: S03991

Type of Position: Staff

Position Status: Full-time

Campus: Western University Campus-Pomona, CA

Position Location: California

Department: 6011-Center for Clinical Research

Job Summary: Provides assistive care to research patients and the Clinical Trials team. Assists with clerical and administrative functions as a multi-skilled auxiliary worker.

Required Qualifications: 2 – 3 years prior experience in a medical office environment. Knowledge of medical terminology and various types of medical testing equipment or devices. Ability to communicate effectively with patients and staff. Prior clinical research experience helpful, but not required. At least Medical Assistant Certificate from an accredited course of study is required or other relevant healthcare profession (i.e., nursing). BA/BS in health science helpful but not required. BLS certification.

Preferred Qualifications:

Key Responsibilities:

1. Performs all responsibilities as delegated by University Research administration and individual Principal Investigators.
2. Coordinates and participates in investigator/study team meetings.
3. Protocol Management:
   - Develop and coordinate subject treatment schedule, space, and supplies with appropriate personnel
   - Recruit subjects for assigned studies, to include determining subject population availability (chart reviews), advertising venues, and review of study information with potential subjects
   - Manage subject data records and regulatory binders
   - Responsible for coordinating subject visits, collecting blood, appropriate processing of specimens, shipping of specimens and ensuring medication dispensing/supplies/incentives is carried out and documented appropriately
   - Complete investigational product accountability documentation, and ensure product accountability is accurate if indicated.
   - Manage data collection, ensure all AEs are identified and reported appropriately.
   - Enter required data on paper, spreadsheets or electronic CRFs, audit records for accuracy, resolve discrepancies, and correct as necessary.
   - Coordinate visits with external monitors and internal quality assurance to assure compliance with protocol, SOPs, regulations, and guidelines.
   - Collect, organize and maintain all essential documents required for study regulatory files.
4. Ensure research equipment is properly maintained/calibrated.
5. Monitors the progress of research activities; develops and maintains records of research activities, and prepares periodic and ad hoc reports, as required by investigators, administrators, funding agencies, university and/or regulatory bodies.
6. Willing to be flexible in work hours as required by the specific study.
7. Willing to travel to outside clinics/hospitals/meetings as required for individual studies.
8. Other duties as assigned: The University/College has the right to add or change certain duties at any time.
9. Providing outreach and information to potential research participants and potential referral sources in the community.
   - Familiarizing potential subjects with ongoing research studies
   - Attending community events/health fairs to promote clinical research studies at WesternU
   - Reach out to community clinics to promote clinical research at WesternU
   - Develop advertising/recruitment materials to promote clinical research at WesternU
   - Identify opportunities to advertise in the community
   - Chart review/database search to identify potential research subjects.
   - Serve as a liaison between the community and clinical research at WesternU
   - Serve as a resource to clinicians and health care staff both within WesternU and the community regarding clinical research at WesternU.
   - Do presentations to community groups about clinical research opportunities at WesternU
10. Medical assistant duties:
    - Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions, including allergies to medications and/or foods.
    - Reports all observed patient concerns and changes in condition to a licensed staff member.
    - Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests such as urine dip stick, Hgb, Hct, finger stick glucose, hemoccults, HCG, A1c and reports results to a licensed staff member. May perform patient phlebotomies in accordance with clinic policies and procedures and physician orders after specialized training.
    - Performs specialty skills such as suture removal and injections (IM, subcutaneous and intradermal). Perform administration of by mouth medication with proper supervision of the licensed staff member. Wound care and dressing changes.
    - Acts as a chaperone for health care providers during patient examination as requested and assists with procedures.
    - Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
    - May apply leads and monitors for diagnostic procedures such as EKGs
    - Travel to patient’s home and/or group home; May or may not be accompanied by licensed provider.
    - Answers telephones, forwards telephone messages, schedules appointments, procedures and diagnostic tests.
    - Assists in routine clerical functions such as scanning of medical information in patient’s electronic medical records, obtaining medical records from other providers and entering charges for billing purposes.
    - Attends and completes mandatory in-services including but not limited to, WesternU Patient Care Center Orientation, HIPPA, infection control, safety, CPR, equipment usage and department policies and procedures.
    - Orders supplies/checks for outdated supplies.

Work Schedule:

We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.

We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally,

- Our faculty, staff, and administrators are 100% focused on student success.
- Our University culture creates the context for a nurturing and supportive environment.
- Faculty, staff, and students can expect to make deep, personal relationships within the University community.
- As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences.
- WesternU’s core value of humanism encourages all to bring their whole self in all that they do.
- We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people!

Expected Pay Scale:

Minimum: $26.50
Maximum: $26.50

Physical Demands

Physical Demands: Do the essential functions of this job require lifting?
If yes, list maximum weight and duration.
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties, and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or move up to (15) pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus.

Describe Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties are routinely performed in an environmentally controlled interior healthcare office. Work environment may involve exposure to potentially dangerous materials, e.g., blood and body fluids, communicable diseases, toxic substances, and ionizing radiation. Clinical environments require compliance with safety precautions, OSHA Blood borne pathogen training, and may include the use of certain personal protective equipment.

Posting Information:

Posting Number: S01473

Posting Date: 07/03/2024

Close Date: Open Until Filled Yes

Conditions of Employment - Background Check:
To secure employment, successful fulfillment of a background check, including a criminal records check, may be required. Western University of Health Sciences will extend a conditional offer of employment, subject to rescission if the background check unveils disqualifying information or if it is found that the candidate deliberately withheld or misrepresented information. Non-completion of the background check to satisfaction may impact the ongoing employment of a current Western University of Health Sciences employee who received a conditional offer for the position.

Pay Transparency Act:
Pay Transparency Act: Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Expected Pay Scale. Placement within the Expected Pay Scale is determined by internal equity, and relevant qualifications.

Equal Opportunity Statement (EEO):
It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time.

Required Documents:
- Resume
- Letter of Recommendation #1
- Letter of Recommendation #2
- Letter of Recommendation #3

Optional Documents:
- Cover Letter
- Additional Applicant Document