Lead Marketing Event Greeter

Vacatia; Baltimore (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Vacatia seeks a Lead Marketing Greeter to welcome guests at events across Virginia and Maryland, connecting attendees with sales teams to drive lead generation. The role thrives in fast-paced environments with exceptional customer service and clear, friendly communication.

You will collaborate with marketing, sales, and on-site leadership to ensure a consistent guest experience and smooth event operations throughout multiple footprints.

Qualifications

• 1+ years in events, hospitality, customer service, guest-facing, or sales support roles.
• Proven track record of delivering exceptional customer service in fast-paced, public environments.
• Strong interpersonal communication and ability to engage diverse audiences.
• Able to work independently, manage multiple priorities, and stay flexible for weekends/holidays.
• Experience in timeshare, resort, travel, or hospitality is preferred.

Responsibilities

• Greet and welcome event guests with a warm, professional demeanor reflecting Vacatia's brand.
• Partner with on-site package sales reps, directing attendees to enter their lead information.
• Maintain a clean, organized exhibit space and assist on-site leadership with event operations.
• Navigate changing priorities in busy spaces, directing traffic and ensuring guests feel supported.
• Support teammates with coverage during breaks and maintain a collaborative, upbeat environment.

Skills

Customer service

Interpersonal communication

Problem-solving

Multitasking

Time management

Job description

Join Vacatia and Redefine the Guest Experience Across Hospitality & Ownership

Location: Events throughout North and Central Virginia and Maryland

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products by blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.

We're looking for a highly motivated, outgoing Lead Marketing Greeter who will serve as the crucial first point of contact, welcoming event guests and connecting them with our sales teams to drive lead generation.

If you thrive in dynamic, fast-paced environments and love solving complex problems that blend people, product, and process, this is your opportunity to make your mark at the intersection of hospitality and innovation.

Why You'll Love Working at Vacatia

• Build the Future: Play a frontline role in reshaping how potential owners discover their next great vacation by delivering an unforgettable first impression.
• Impact That Matters: Directly influence our sales pipeline by capturing guest interest and seamlessly directing them to package sales representatives to enter their information.
• Innovation at Scale: Collaborate closely with marketing, sales, and on-site leadership to ensure consistent brand messaging across diverse event footprints.
• Culture of Growth: Thrive in a fast-paced, people-first environment that celebrates teamwork, positivity, and exceptional customer service.

Your Impact

• Greet and welcome event guests with a warm, friendly, and professional demeanor, creating positive first impressions that reflect Vacatia's brand.
• Partner proactively with on-site package sales representatives, engaging attendees in conversation and smoothly handing them off to enter their lead information.
• Maintain and support a clean, organized, and inviting exhibit space, assisting the on-site leadership team with essential event operations.
• Navigate and adapt to shifting priorities and busy public spaces, effectively directing traffic and ensuring all guests feel supported and informed.
• Champion teamwork within the marketing event environment, providing seamless coverage while other staff members are on scheduled breaks.

What You Bring

• 1+ years of experience in events, hospitality, customer service, guest-facing, or sales support roles.
• Proven track record of providing exceptional customer service, maintaining composure, and thriving in fast-paced, public-facing environments.
• Strength in interpersonal communication, problem-solving, and tactfully engaging with diverse personalities from various cultures.
• Ability to work independently, handle multiple priorities simultaneously, and maintain flexibility to work weekends, holidays, and extended hours based on event needs.
• Experience in the timeshare, resort, travel, or hospitality industries is preferred.