Lead Marketing Concierge

Hilton Grand Vacations; Honolulu (HI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k) program with company match

Team Member Travel Program

Job summary

A leading hospitality company is seeking a Lead Marketing Concierge in Honolulu, HI. The role supports marketing leaders to enhance efficiency and provides mentorship to new team members. Candidates should have a High School diploma and at least 6 months of Timeshare Marketing experience. This full-time position offers a pay rate of $19 per hour, plus commission and bonuses, with targeted annual earnings of $85,000.

Qualifications

• Minimum 6 months of Timeshare Marketing experience.
• Able to work flexible schedules including mornings, evenings, weekends, and holidays.
• Thorough understanding of the local area.

Responsibilities

• Cultivates a cohesive, collaborative team environment.
• Monitors and tracks individual Team Member goals and performance.
• Provide detailed training on locations and pitching.

Skills

Interpersonal skills

Guest relations skills

Sales capability

Communication skills

Education

High School Diploma/GED

Job description

Join to apply for the Lead Marketing Concierge role at Hilton Grand Vacations.

Overview

As The Lead Marketing Concierge, you will be supporting the Marketing Leaders by exploring innovative ways to improve and enhance efficiency and problem-solving, while creating and identifying novel solutions to current issues.

Benefits

• Pay rate is $19 per hour, plus commission & bonuses governed by a compensation plan. Lead Marketing Concierges have targeted annual earnings of $85,000 per year, with some Team Members earning substantially more based on their individual performance.
• HGV offers Day One Team Member Benefits
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Recognition Program and Rewards
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• 401(k) program with company match
• Paid Sick Days
• Numerous learning and advancement opportunities

Schedule details

Our Lead Marketing Concierge will work a flexible schedule to include weekends and holidays.

Responsibilities

• Cultivates a cohesive, collaborative team environment.
• Monitors and tracks individual Team Member goals and performance to identify opportunities.
• Provide detailed training on locations how to draw in and pitch from each specific location/desk.
• Acts as a mentor and coach for new Team Members to enhance onboarding program.
• Marketing and sales process, systems training, hotel tours, and other areas as needed.
• Facilitates mentor scheduling with new hires for maximum learning.
• Works as a production-based marketing representative four days a week, with one day devoted to Team Lead duties and additional days as needed before/after production shifts.
• Other tasks assigned by management.

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma/GED
• Able to work flexible schedules including mornings, evenings, weekends and holidays
• Excellent interpersonal and guest relations skills
• Minimum 6 months of Timeshare Marketing experience
• Thorough understanding of the local area

Preferred capabilities

• 1+ year of demonstrated ability to train and motivate individuals in the sales field
• 1+ year of experience in a supervisory role in Timeshare/Vacation Ownership industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitality

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