Lead Mandarin–English Interpreter & Executive Support

Snailgamesusa; Beverly Hills (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Professional Development

Job summary

Snail Games USA is seeking a Lead Executive Interpreter and Executive Support Manager in Beverly Hills, CA to serve as the principal Mandarin–English interpreter and executive partner to the Founder and CEO. The role combines high-stakes translation with hands-on executive support and team leadership.

The successful candidate will translate contracts, emails, reports, and presentations, manage calendars and travel, and supervise a small team to ensure accurate, confidential communications and

Qualifications

• Fluency in Mandarin Chinese and English, spoken and written.
• Experience interpreting complex executive discussions.
• Ability to preserve meaning, tone, and confidentiality.
• Experience supporting a founder/CEO at senior level.
• Experience leading an interpreter or support team.
• Strong prioritization and follow-through across multiple workflows.
• Discretion and composure under pressure.
• Strong business writing and meeting preparation skills.
• Proficiency with Microsoft Office, Google Workspace, and modern collaboration tools.
• Valid driver's license, transportation, and passport or ability to obtain one.
• Legal authorization to work in the United States.

Responsibilities

• Serve as the CEO's principal Mandarin-English interpreter during executive meetings, private discussions, conference calls, interviews, negotiations, and daily operational work.
• Deliver consecutive and, when appropriate, simultaneous interpretation with accuracy, fluency, appropriate tone, and minimal disruption to the business discussion.
• Translate and prepare contracts, emails, reports, presentations, policies, correspondence, meeting materials, and other business documents for executive review.
• Accurately convey specialized business, legal, financial, technical, gaming, and operational concepts while preserving intent, context, and cultural nuance.
• Review and edit translations prepared by other team members to ensure accuracy, consistency, terminology control, and professional quality.
• Maintain bilingual terminology, reference materials, and document standards for recurring business subjects and executive communications.
• Identify ambiguity, missing context, or potential misunderstanding and obtain clarification before information is presented as final.
• Maintain strict confidentiality regarding executive discussions, contracts, personnel matters, strategy, and other sensitive information.
• Manage and coordinate the CEO's business calendar, meetings, priorities, and rapidly changing daily schedule.
• Communicate with departments and participants to arrange meetings, confirm objectives and attendance, and ensure that necessary materials are prepared in advance.
• Prepare agendas, briefing materials, summaries, presentations, correspondence, and background information for executive review.
• Attend meetings as interpreter and executive support partner, record decisions and assignments, and circulate accurate follow up when requested.
• Track action items, deadlines, commitments, and requests across multiple departments and ensure timely updates.
• Anticipate information, scheduling, document, and coordination needs arising from the CEO's hands-on involvement in the business.
• Coordinate domestic and international travel, executive visits, board activities, company events, and related logistics when required.
• Support special projects, research, operational initiatives, and time sensitive priorities assigned by the CEO or executive leadership.
• Lead and coordinate the three person interpreter and executive support team serving the CEO.
• Set daily priorities, assign translation and support work, manage workloads, and maintain clear ownership of every active request.
• Ensure continuous and appropriate executive coverage for meetings, documents, communications, travel, and urgent matters.
• Establish and maintain standards for interpretation quality, written translation, document preparation, confidentiality, responsiveness, and follow through.
• Review team output, provide constructive feedback, coach team members, and support continued professional development.
• Create cross training and backup procedures so that critical work continues without interruption when a team member is unavailable.
• Maintain an organized system for incoming requests, priorities, deadlines, meeting follow ups, and completed work.
• Identify bottlenecks and improve workflows so that information and decisions move efficiently between the CEO and the organization.
• Serve as a trusted communication bridge between the CEO and English speaking executives, departments, advisers, partners, vendors, and other stakeholders.
• Coordinate closely with Human Resources, Legal, Finance, Operations, Publishing, Development, and other teams on executive priorities.
• Facilitate communication with international offices and visitors and help resolve cultural or contextual misunderstandings before they affect execution.
• Support localization and bilingual communication for gaming, technology, entertainment, and digital media matters when relevant to executive priorities.
• Perform additional executive support, interpretation, translation, and special project duties as business needs require.

Skills

Mandarin English fluency

Executive interpretation

Confidentiality

Team leadership

Document translation

Microsoft Office / Google Workspace

Attention to detail

Education

Graduate-level interpretation training

Tools

Microsoft Office

Google Workspace

Video conferencing tools

Job description

Snail Games USA is seeking a Lead Executive Interpreter and Executive Support Manager in Beverly Hills, CA to serve as the principal Mandarin–English interpreter and executive partner to the Founder and CEO. The role combines high-stakes translation with hands-on executive support and team leadership.

The successful candidate will translate contracts, emails, reports, and presentations, manage calendars and travel, and supervise a small team to ensure accurate, confidential communications and