Lead Maintenance Technician

Chewy; Louisville (KY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Employee discount program

Career development programs

Job summary

Chewy is seeking a Lead Maintenance Technician at our pharmacy fulfillment center in Louisville, KY. You will lead a team of facilities technicians, oversee preventive maintenance, and coordinate repairs across conveyors, pack lines, and utility systems to keep operations running smoothly.

Role requires strong electrical knowledge, PLC troubleshooting, and ability to work nights/weekends. You will mentor teammates and drive process improvements in a dynamic, high‑volume e-commerce environment.

Qualifications

• Leadership experience in a facility maintenance context.
• Electrical systems knowledge including 24V AC/DC, 120V, 77V-480V circuits.
• Experience with conveyor systems, drives, VFDs, and control cabinets.
• PLC troubleshooting or programming knowledge.

Responsibilities

• Lead maintenance and repair tasks to support fast-paced FC operations.
• Manage a team of up to 10 hourly facilities associates.
• Inspect and service conveyors, shipping, and packing areas.
• Maintain equipment records and parts usage.
• Troubleshoot mechanical and electrical problems and evaluate components.
• Use Fiix CMMS to optimize PM/CM processes and drive improvements.
• Ensure safe working environment and adherence to procedures.
• Develop standard processes across shifts and mentor teammates.

Skills

Leadership experience

Electrical experience

Conveyor systems knowledge

PLC knowledge

HVAC knowledge

Reading electrical/plumbing schematics

Fiix CMMS usage

Mentoring teammates

Problem solving

Ability to work nights/weekends

Data-driven decision making

Tools

Fiix CMMS

Job description

Job Description

Chewy is seeking a Lead Maintenance Technician at our pharmacy fulfillment center in Louisville, KY! You will have the opportunity to apply your experience to support the fast‑paced operations of our multifaceted fulfillment center environment. Additionally, you will develop new and valuable skills and experience in the growing world of e‑commerce fulfillment operations. This leader will be hands‑on with Facilities Technicians and will build and manage relationships across all shifts. This person will be someone who loves change and enjoys getting into the details to drive improvements every single day. Apply today!

Why You’ll Love Working Here

• Competitive benefits and personal and leadership development programs to support your career growth
• Employee 20% discount program at Chewy for all your pet needs
• We have a culture of belonging where you will feel valued for your skills and contributions and be recognized for your dedication and hard work.
• We’ll empower you to build, grow, and unleash your full potential

What You Will Do

• You will perform maintenance and repair, housekeeping and plumbing, metal fabrication and carpentry to support our fast‑paced fulfillment center operations.
• Ensure that all fulfillment center equipment is operating properly and ensure a safe working environment for all your fulfillment Team Members.
• Complete periodic and general maintenance tasks throughout the facility – as assigned and according to schedule.
• Perform daily inspections of conveyor systems, shipping, and packing equipment areas.
• Maintain accountability for assigned equipment and associated gear list, reducing loss, damage, and defects to zero.
• Complete repair order and maintain parts usage records.
• Troubleshoot mechanical and electrical problems, you will visually check, test, and evaluate the condition of components, equipment, and circuits.
• Follow company procedures.
• Manage a team of up to 10 hourly facilities associates.
• Responsible for achieving all facilities goals.
• Primary POC for P1/P2 issues.
• Mentor, train and develop teammates for career progression and learning.
• Ability to develop and share standard processes across the shifts and network.
• Create a positive team culture that encourages all employees in the FC to provide feedback and inspire change within the facility, adapt to the ever‑evolving business, and stay focused on the customer experience.
• Use the site CMMS system (Fiix) to optimize perfect PM/CM execution and provide insights to improve overall performance.
• Other duties as assigned.

What You Will Need

• Leadership experience
• Excitement for working in an environment with high level of ambiguity and change.
• Metrics driven mentality.
• Customer service obsession, with a desire to go above and beyond to satisfy customer needs.
• Effective communicator and leader for employees, direct reports, cross‑functional teams, and executive leadership.
• Proven track record to quickly adapt and drive the right results using data.
• The highest levels of integrity and ethics.
• At least 36 months of previous facility maintenance experience (Mechanics and Maintainers, Construction and Engineering, Aviation and Transportation Repair).
• Must have electrical experience or understanding.
• Able to demonstrate electrical knowledge of 24V AC/DC control circuits, 120V power & control circuits, 77V-480V power circuits.
• Experience using appropriate tools and maintenance equipment.
• Ability to stand, bend, stoop, twist and turn frequently.
• Requires manual dexterity, overall coordination, and good balance to work at ground level, with the ability to climb and work at elevations up to 35 feet above floor level.
• Interest in math, electricity, shop mechanics, electric motors, and appliances.
• Good at solving problems.
• Understand potential exposure exists to high voltage current, welding equipment, vehicle and equipment lubricants and solvents.
• Ability to work nights and weekends.
• Experience with fire system and fire alarm electronic devices.
• Ability to read, understand & interpret electrical, pneumatic, & plumbing schematics.
• Experience with conveyor mechanical systems (belts, drives, tracking valves, VFD motor controllers, motor starters and control cabinet).
• PLC knowledge - input/outputs troubleshooting or some programming.
• HVAC - sophisticated knowledge or experience.
• Communicate preventative maintenance and repair opportunities to ensure system performance.
• Can communicate, make sound decisions, and excel under pressure.
• Recognize problems and repair before breakdown occurs.
• Proactive problem solving & mechanical proficiency skills.
• Ability and willingness to train others.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally‑protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail]. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.