Maintenance Manager

Chewy; Mount Juliet (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading e-commerce fulfillment company in Mount Juliet, TN, is seeking a Maintenance Manager to lead a team responsible for the reliability and performance of warehouse assets. The ideal candidate will have over 5 years of experience in maintenance management, strong leadership skills, and the ability to analyze data for performance improvements. This role involves handling downtime events, directing maintenance procurement activities, and influencing continuous improvement projects. A Bachelor's degree is required, with a bonus for advanced degrees.

Qualifications

• 5+ years of experience leading maintenance or operations teams in a warehouse or factory
• 5+ years of experience working with material handling equipment like conveyors and powered industrial trucks
• Experience using information systems to measure and improve key performance indicators

Responsibilities

• Command a team responsible for the reliability and performance of warehouse assets
• Handle high severity downtime events and lead root cause analysis
• Influence continuous improvement projects targeting key performance indicators

Skills

Leadership

Maintenance Management

Customer Service

Data Analysis

Problem Solving

Education

Bachelor's Degree or equivalent work experience

Tools

Computerized Maintenance Management System

Industrial Automation Systems

Material Handling Equipment

Job description

Chewy is seeking a Maintenance Manager at our MT. Juliet, TN Fulfillment Center. In this role you will lead a maintenance team responsible for maintaining and improving the reliability of general warehouse assets and production equipment such as conveyor systems, industrial automation systems, inventory storage solutions, and powered industrial trucks. You will coordinate the management of a team of technicians, directly handle a minimum of one Maintenance Area Manager, partner closely with Chewy Operations and other customer teams, and leverage third‑party vendors for outstanding maintenance work.

What You’ll Do

• Command a team responsible for the reliability and performance of general warehouse assets and production equipment in an e-commerce fulfillment center.
• Apply data to measure and grade the performance of your team.
• Handle high severity downtime events and lead root cause analysis and corrective actions.
• Lead preventative and reactive equipment repairs.
• Influence continuous improvement projects that target key performance indicators such as injury rates, equipment uptime, mean time to repair, and system capacity.
• Initiate capital expenditure projects in support of high‑level building and network projects.
• Direct maintenance procurement activities, coordinating expenses to ensure metrics are met or exceeded within the prescribed budget.
• Partner with internal and external team members to achieve business objectives and observe third‑party vendors performing work for Chewy.

What You’ll Need

• Bachelor’s Degree or equivalent work experience.
• 5+ years of experience leading maintenance or operations teams in a warehouse or factory.
• 5+ years of experience working with material handling equipment such as conveyors and powered industrial trucks.
• Experience using information systems and data to measure and improve key performance indicators.
• Ability to provide a high level of customer service to a variety of cross‑functional partners.
• Ability to simultaneously support multiple high‑priority projects in a fast‑paced environment.
• Ability to work a schedule that may include weekends, nights, and holidays.
• Ability to travel as needed.

Bonus

• Master’s Degree.
• Experience maintaining electromechanical material handling systems.
• Experience maintaining industrial control systems.
• Experience maintaining electrical systems.
• Competence using a computerized maintenance management system.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

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