Lead Maintenance Technician

Northwood Hospitality LLC; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a Maintenance Engineer for their facilities in Charlotte, NC. The role involves performing preventative maintenance, troubleshooting, and ensuring compliance with safety standards to provide a safe and comfortable environment for guests. Successful candidates will have strong mechanical skills, relevant certifications, and a commitment to guest satisfaction.

Benefits

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

Qualifications

• Experience in hotel maintenance or related field preferred.
• Ability to work flexible hours, including weekends and holidays.
• Strong mechanical and technical skills required.

Responsibilities

• Conduct regular inspections and perform routine maintenance tasks.
• Respond to maintenance requests promptly and diagnose equipment malfunctions.
• Adhere to safety regulations and maintain accurate records of maintenance.

Skills

Mechanical skills

Problem-solving

Technical skills

Attention to detail

Education

High school diploma or equivalent

Relevant trade certifications or licenses

Job description

Job Description

Job Description

Maintenance Engineer

Department: Engineering

Reports To: Director of Engineering

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

As a Maintenance Engineer you will play a crucial role in ensuring the smooth operation and upkeep of our hotel facilities. Your primary responsibility is to perform a variety of maintenance tasks, including preventative maintenance, repairs, and troubleshooting, to maintain a safe, comfortable, and aesthetically pleasing environment for our guests and staff.

Key Responsibilities:

Preventative Maintenance:

o Conduct regular inspections of all hotel facilities, including guest rooms, public areas, and back-of-house areas.

o Perform routine maintenance tasks such as plumbing repairs, electrical work, carpentry, painting, and HVAC system maintenance.

o Implement a preventative maintenance schedule to minimize breakdowns and equipment failures.

Repair and Troubleshooting:

o Respond promptly to maintenance requests from guests and staff.

o Diagnose and repair equipment malfunctions, including HVAC systems, plumbing fixtures, electrical components, and other mechanical systems.

o Troubleshoot issues with building systems and identify potential problems before they escalate.

Safety and Compliance:

o Adhere to all safety regulations and guidelines, including OSHA standards.

o Conduct regular safety inspections and address any hazards promptly.

o Maintain accurate records of maintenance activities and repairs.

Guest Satisfaction:

o Interact with guests in a professional and courteous manner.

o Resolve guest complaints and concerns related to maintenance issues in a timely and effective manner.

o Contribute to a positive guest experience by ensuring a well-maintained and comfortable environment.

Qualifications and Skills:

High school diploma or equivalent.

Relevant trade certifications or licenses (e.g., HVAC, plumbing, electrical) preferred.

Minimum of [Number] years of experience in hotel maintenance or related field.

Strong mechanical and technical skills.

Ability to work independently and as part of a team.

Excellent problem-solving and troubleshooting abilities.

Strong attention to detail.

Ability to work flexible hours, including weekends and holidays.

Perks & Benefits:

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Source: Northwood Hospitality