Lead Maintenance Technician

DMA Companies; Austin (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a boutique real estate firm that prioritizes people and community! As the Lead Maintenance Technician, you will play a crucial role in ensuring the smooth operation of a vibrant, mixed-use community. Your expertise in property maintenance will shine as you handle everything from plumbing and electrical repairs to ensuring the safety and aesthetic appeal of the grounds. This role offers a supportive work environment where your contributions are valued, and you can grow your career through mentorship and development opportunities. If you are passionate about creating quality living environments and have a knack for problem-solving, this is the perfect opportunity for you.

Benefits

Employer paid medical premium

Dental insurance

Vision insurance

Life insurance

HSA

PTO plan

Retirement plan with company match

Employee appreciation events

Development opportunities

Mentorship/leadership opportunities

Qualifications

• 2+ years of property maintenance experience required.
• Must have current EPA certification and valid Texas Driver's License.

Responsibilities

• Perform preventative and reactive maintenance on units.
• Ensure community grounds are safe and aesthetically pleasing.
• Communicate with Community Manager regarding maintenance issues.

Skills

Problem-solving

Communication

Adaptability

Critical thinking

Teamwork

Education

High School Diploma or equivalent

EPA Certification

CPO Certification (preferred)

Tools

Hand tools

Power tools

HVAC systems

Job description

DMA Companies is a boutique real estate firm headquartered in Austin, Texas that specializes in the development, consulting, and management of top notch, mixed-income, mixed-use communities. We bring affordable and special needs housing to communities nationwide by utilizing the various private, state, and federal financing options. Our solid corporate structure enables us to provide the highest quality housing communities, while optimizing performance and achieving financial objectives. DMA is comprised of three distinct service lines (DMA Development Company, DMA Properties, and DMA Property Advisors) related to the development and management of affordable multifamily housing communities.

Why work at DMA?

At DMA, our focus is on people. We apply this focus to every aspect of what we do, from designing to managing our communities. We have built a culture with customer service at its core. At DMA, you are family, not a number. DMA consistently shows they care about their employees through their actions by providing work/life balance, great benefits, development opportunities, mentorship/leadership opportunities, promoting from within, employee appreciation events, etc. This mentality starts at the top and richly flows down to our onsite staff. We are all here because we believe in what we do, and we truly are people focused.

Employer paid medical premium (base plan) for the employee! We also offer dental, vision, life insurance, HSA, PTO plan that grows with tenure, and a retirement plan with company match!

About the community: our Affordable, luxury community is ___ units located in ____.

Summary and Responsibilities

The Lead Maintenance Technician reports directly to the Community Manager. As the Lead Maintenance Technician, you are responsible for all preventative and reactive maintenance, ensuring the community is fully functional and operating at its best condition. Positively represents DMA by adhering to quality standards and a customer-focused approach.

• Works with Community Manager to ensure that organizational goals are met while adhering to DMA community standards.
• Assists Community Manager in accomplishing financial objectives by completing work in house where applicable, preventing theft of company equipment/supplies/inventory by securing maintenance shop, reducing equipment breakdown and/or failure, and adhering to budget.
• Performs maintenance on vacant and occupied units in line with work order specifications.
• Consults with Community Manager when inventory is low and additional supplies are needed.
• Consults with Community Manager when tasks require a licensed contractor.
• Ensures the community grounds and/or common areas are aesthetically pleasing and free of potential safety hazards.
• Remains in constant communication with Community Manager regarding any maintenance and/or safety issues.
• Follows DMA policies and procedures when completing all work orders.
• Performs plumbing, minor electrical, carpentry, and other interior repairs; including emergencies after-hours.
• Diagnoses and works with HVAC vendor for warranty repairs; handles non-warranty repairs/maintenance in-house when possible.
• Replaces filters and cleans air conditioning vents in vacant apartments and occupied units on an as-needed basis.
• Responsible for completing make-readies/turnovers (including painting, repairs, carpentry, wall/sheetrock repair, carpet shampoo/vinyl repair, lock changes, etc.) and reporting status to Community Manager.
• Assists at other DMA communities when needed.
• Other duties as assigned.

What you will need to be successful:

• At least 2 years of property maintenance experience (HVAC maintenance and repairs, completing work orders, make-readies, contractor relations, etc.) required.
• Excellent problem-solving skills; must be able to prioritize workload and delegate when necessary.
• Must have current EPA certification; CPO preferred.
• Must be able to meet the work schedule of the position, including being on-call, and handling after-hours emergencies.
• Must be able and willing to travel to other DMA properties when required.
• Must be able to operate hand and power tools and equipment.
• Professional skills needed for this position include adaptability, compassion, dedication, empathy, ethical, flexibility, honesty, humility, initiative, integrity, maturity, patience, presentation, reliability, respect, responsibility, self-confidence, sharing, and strong verbal and nonverbal communication.
• Abilities and skills needed for this position are analyzing, collaboration, computer skills, conflict resolution, creativity, critical thinking, decision making, emotional intelligence, implementing, math, meeting deadlines, multitasking, organizational skills, planning, prioritizing tasks, problem-solving, rational thought, reading, researching, scheduling, self-directing, situational awareness, strategic thinking, teamwork, working independently, and writing.
• Valid Texas Driver’s License required.

Working Environment/Physical Demands:
Normal physical activity can be strenuous and may involve prolonged standing, walking, reaching, bending, crouching, stooping, and laying. The operation of hand and power tools will be required for this position and the employee must be able to lift, push/pull, or carry up to 100 pounds. Must be able to work both indoors and outdoors and may be exposed to inclement weather. The Maintenance Technician may also be in situations where electrical shock hazards may occur and/or exposed to dangerous heights, dangerous chemicals, and skin irritants (i.e. cleaning solutions, solvents, insecticides). The use of goggles, gloves, safety boots, and other safety equipment may be required. While performing the demands described above, the Maintenance Technician will regularly be required to talk, hear, stand, and use hands and fingers to handle/feel objects, operate tools or controls, operate office equipment, and reach with hands/arms.