Lead MAC Technician

JLL; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

JLL is seeking a Lead MAC Technician in St. Louis, MO to oversee Moves, Adds, and Changes of office furniture, workstation configurations, and related assets while guiding a team to deliver high‑quality service.

You will partner with facilities management to plan moves, perform site assessments, assemble and install fixtures, manage inventory, and enforce safety protocols, mentoring technicians for ongoing performance and process improvements.

Qualifications

• High school diploma or GED.
• Experience in furniture moves, installations, or MAC operations.
• Proficiency with computers and smartphones.
• Strong verbal and written communication in a corporate setting.
• Ability to work independently with minimal supervision.
• Knowledge of hand and power tools, dollies, moving equipment.
• Physical ability to lift up to 75 lbs and walk up to 8 hours daily.

Responsibilities

• Lead a team of MAC Technicians in executing work orders for office moves, reconfigurations, installations, repairs, and related tasks.
• Plan and coordinate moves with facilities management, perform site assessments, and communicate progress to managers and clients.
• Assemble, disassemble, and reconfigure office furniture systems and accessories.
• Ensure quality by inspecting completed work and meeting client requirements.
• Load/unload trucks, manage staging areas, and maintain inventory during moves.
• Enforce safety protocols and maintain a safe work environment on-site.
• Mentor and develop technicians, providing feedback and training.
• Document work orders and inventory with accurate records.

Skills

MAC operations

Team leadership

Safety protocols

Customer communication

Education

High school diploma or GED

Tools

Hand tools

Power tools

Dollies

Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Lead MAC Technician, you'll play a pivotal role in overseeing Moves, Adds, and Changes (MAC) operations for office furniture, workstations, and related assets while leading a team of MAC Technicians to deliver high-quality, efficient service. This position combines hands‑on execution of physical relocations, installations, and repairs with leadership responsibilities including team development, safety enforcement, and project coordination. You'll work closely with the facilities management team to plan and coordinate moves, conduct site assessments, and ensure all work meets client requirements while maintaining a safe working environment. At JLL, we are collectively shaping a brighter way, and you'll contribute by mentoring your team, driving operational excellence, and fostering a culture of safety and continuous improvement.

What your day-to-day will look like:

• Lead a team of MAC Technicians in executing work orders for office moves, workstation reconfigurations, furniture installs, repairs, and related tasks
• Plan and coordinate moves with the facilities management team, perform site assessments, and communicate status updates, risks, and project progress to project managers, stakeholders, and clients
• Assemble, disassemble, and reconfigure office furniture systems while installing items such as shelving, whiteboards, monitor mounts, and other fixtures
• Conduct furniture and equipment modifications to meet client requirements and inspect completed work for quality assurance
• Load and unload trucks, manage staging areas for furniture and equipment, and maintain inventory throughout the move process
• Enforce and model safety protocols on-site, ensuring all team members follow safety standards and maintaining a clean, safe work environment before, during, and after move activities
• Train, mentor, and develop MAC Technicians by providing performance feedback, teaching best practices, and building technical skills across the team
• - Document work orders, moves, and inventory accurately while maintaining detailed records of installations, changes, and assets

Required qualifications:

• High school diploma or GED
• Experience in furniture moves, installations, or related MAC operations
• Proficiency in the use of computers and smartphones
• Strong verbal and written communication skills with ability to interact effectively with customers in a corporate setting
• Ability to work independently and complete assignments with minimal supervision
• Knowledge and experience with hand and power tools, dollies, and other moving equipment
• Physical ability to lift and push 75 lbs and walk up to 8 hours per day

Preferred qualifications:

• Experience in a corporate office environment
• Experience with office furniture systems including major manufacturers

Location:

On-site -St. Louis, MO

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitmen