Lead MAC Technician

JLL; Berkeley (CA); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

JLL in St. Louis, MO is seeking a Lead MAC Technician to supervise Moves, Adds and Changes for office furniture and related assets. You will guide a team, coordinate relocations, and ensure high-quality, on-time delivery while maintaining safety standards.

This role blends hands-on work with leadership, site assessments, and collaboration with facilities managers and clients to meet project requirements and deliver a reliable, professional moving service.

Qualifications

• High school diploma or GED required.
• Experience in furniture moves, installations, or MAC operations.
• Proficient with computers and smartphones.
• Strong verbal and written communication in a corporate setting.
• Ability to work independently with minimal supervision.
• Knowledge of hand and power tools, dollies, and moving equipment.
• Physical ability to lift up to 75 lbs and walk up to 8 hours per day.

Responsibilities

• Lead MAC Technicians to execute work orders for moves, reconfigurations, installs, repairs.
• Plan and coordinate moves with facilities management; provide updates to project managers, stakeholders, and clients.
• Assemble, disassemble, and reconfigure office furniture systems and install fixtures.
• Modify furniture to meet client requirements and inspect quality.
• Load and unload trucks, manage staging and inventory during moves.
• Enforce safety protocols and maintain a clean job site on-site.
• Train and mentor technicians and develop technical skills across the team.
• Document work orders and inventory with accurate records.

Skills

Team leadership

MAC operations

Customer interaction

Independent work

Physical stamina

Education

High school diploma or GED

Tools

Hand tools

Power tools

Dollies

Moving equipment

Computers & smartphones

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As Lead MAC Technician, you’ll play a pivotal role in overseeing Moves, Adds, and Changes (MAC) operations for office furniture, workstations, and related assets while leading a team of MAC Technicians to deliver high-quality, efficient service. This position combines hands‑on execution of physical relocations, installations, and repairs with leadership responsibilities including team development, safety enforcement, and project coordination. You’ll work closely with the facilities management team to plan and coordinate moves, conduct site assessments, and ensure all work meets client requirements while maintaining a safe working environment. At JLL, we are collectively shaping a brighter way, and you’ll contribute by mentoring your team, driving operational excellence, and fostering a culture of safety and continuous improvement.

What your day-to-day will look like:

• Lead a team of MAC Technicians in executing work orders for office moves, workstation reconfigurations, furniture installs, repairs, and related tasks
• Plan and coordinate moves with the facilities management team, perform site assessments, and communicate status updates, risks, and project progress to project managers, stakeholders, and clients
• Assemble, disassemble, and reconfigure office furniture systems while installing items such as shelving, whiteboards, monitor mounts, and other fixtures
• Conduct furniture and equipment modifications to meet client requirements and inspect completed work for quality assurance
• Load and unload trucks, manage staging areas for furniture and equipment, and maintain inventory throughout the move process
• Enforce and model safety protocols on‑site, ensuring all team members follow safety standards and maintaining a clean, safe work environment before, during, and after move activities
• Train, mentor, and develop MAC Technicians by providing performance feedback, teaching best practices, and building technical skills across the team
• Document work orders, moves, and inventory accurately while maintaining detailed records of installations, changes, and assets

Required qualifications:

• High school diploma or GED
• Experience in furniture moves, installations, or related MAC operations
• Proficiency in the use of computers and smartphones
• Strong verbal and written communication skills with ability to interact effectively with customers in a corporate setting
• Ability to work independently and complete assignments with minimal supervision
• Knowledge and experience with hand and power tools, dollies, and other moving equipment
• Physical ability to lift and push 75 lbs and walk up to 8 hours per day

Preferred qualifications:

• Experience in a corporate office environment
• Experience with office furniture systems including major manufacturers

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –St. Louis, MO

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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