Lead Luxury Cashier — Flexible Schedule & Elite Service

Tapestry, Inc.; Schaumburg (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, seeks a Lead Cashier to deliver exceptional customer experience at the cashwrap and uphold Coach Service standards. You will act as a brand ambassador, ensure operational accuracy, and support team development.

Responsibilities include greeting customers, promoting the Insider Program, handling cash with precision, processing returns, and training fellow cashiers. Flexibility for nights, weekends, and peak periods is required.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred. A combination of education and experience will be considered
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment,
• Strong English language proficiency. (for EU)

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Customer service

POS systems

Fast-paced environment

English proficiency

Job description

Coach, a global fashion house, seeks a Lead Cashier to deliver exceptional customer experience at the cashwrap and uphold Coach Service standards. You will act as a brand ambassador, ensure operational accuracy, and support team development.

Responsibilities include greeting customers, promoting the Insider Program, handling cash with precision, processing returns, and training fellow cashiers. Flexibility for nights, weekends, and peak periods is required.