Lead Load Planner: Optimize Shipments & Customer Success

Penske Logistics; Thenard (CA); On-site; USD 70,000 - 94,000; Full time

Benefits offered by this job

Benefits plan

On-site role

Job summary

Penske Logistics is seeking a Lead Load Planner in Wilmington, CA, onsite. This role coordinates all load planning and freight movement, supporting the supervisor and clients with process management and performance metrics.

Strong analytical and computer skills are essential to ensure accuracy and on-time delivery. The position offers a 5:30 am–2:30 pm shift, onsite work, and a salary range of $70,400–$94,200 plus bonus.

Qualifications

• High School Diploma (or equivalent) required.
• Bachelor’s Degree in Business or Supply Chain Management preferred.
• Experience with Load Planning, schedule building, dispatching (to an extent), carrier communication.
• Transportation Management experience preferred.
• Candidate should possess problem solving skills and ability to communicate solutions.
• Ability to work with team and support team needs.
• Ability to prioritize customer and business needs and drive customer delight.
• Excellent communication, organizational & PC skills (including Microsoft Office products).
• Attention to detail & accuracy.
• Ability to learn quickly and multi-task.
• Sense of urgency & ability to understand customer requirements.

Responsibilities

• Support supervisor on process management activities and customer communication.
• Indirect team management responsibilities delegated by Supervisor or Account manager.
• Shift management responsibilities for a single customer or across customer.
• Requires travelling to Penske or customer on-site locations.
• Run metrics and measures to manage process controls.
• Train the team on load planning activities and update SOP periodically.
• Plan and optimize shipments into loads using Penske’s Transportation Management System.
• Tender freight requirements to 3rd Party Carriers.
• Maintain Transportation Management systems.
• Respond to internal and external customer inquiries.
• Act as first/second level escalation for customer inquiries.
• Works with Operations Managers to ensure customer expectations are met.
• Other projects and tasks as assigned by supervisor.
• Stay current on the customer's industry.

Skills

Load planning

Schedule building

Dispatching

Carrier communication

Problem solving

Communication

Teamwork

Attention to detail

Multi-tasking

Customer delight

Education

Bachelor’s degree in Business or Supply Chain Management

High School Diploma

Tools

Transportation Management System

Microsoft Office

Job description

Penske Logistics is seeking a Lead Load Planner in Wilmington, CA, onsite. This role coordinates all load planning and freight movement, supporting the supervisor and clients with process management and performance metrics.

Strong analytical and computer skills are essential to ensure accuracy and on-time delivery. The position offers a 5:30 am–2:30 pm shift, onsite work, and a salary range of $70,400–$94,200 plus bonus.