Lead Load Planner - Onsite, Shift Lead & Logistics Optimizer

Penske Logistics LLC; Los Angeles (CA); On-site; USD 70,000 - 94,000; Full time

Benefits offered by this job

Benefits package

Job summary

Penske Logistics is seeking a Lead Load Planner in Wilmington, CA, onsite, to coordinate load planning and freight movement. The role emphasizes strong analytical and computer skills, attention to detail and exceptional customer service, with responsibilities across shift management and process optimization.

Responsibilities include running metrics, training the team on load planning, coordinating with supervisors and carriers, and ensuring customer expectations are met.

Qualifications

• High School Diploma (or equivalent) required. Bachelor's Degree in Business or Supply Chain Management preferred.
• Experience with Load Planning, schedule building, dispatching (to an extent), carrier communication.
• Transportation Management experience preferred.
• Candidate should possess problem solving skills and ability to communicate solutions.
• Ability to work with team and support team needs.
• Ability to prioritize customer and business needs and drive customer delight.
• Excellent communication, organizational & PC skills (including Microsoft Office products).
• Attention to detail & accuracy.
• Ability to learn quickly and multi-task.
• Sense of urgency & ability to understand customer requirements.
• Ability to work First, Second and Third Shift as needed. Flexibility with scheduling required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, criminal history, and drug screening) required.

Responsibilities

• Support supervisor on process management activities and customer communication
• Indirect team management responsibilities delegated by Supervisor or Account manager
• Shift management responsibilities for a single customer or across customer
• Requires travelling to be on Penske or customer on-site locations
• Run metrics and measures to manage process controls
• Train the team on load planning activities and update SOP periodically
• Plan and optimize shipments into loads using Penske's Transportation Management System
• -Tender freight requirements to 3rd Party Carriers
• Maintain Transportation Management systems
• Respond to internal and external customer inquiries
• Act as first/second level escalation for customer inquiries
• Works with Operations Managers to ensure customer expectations are met
• Other projects and tasks as assigned by supervisor
• Stay current on the customer's industry

Skills

Load Planning

Dispatching

Carrier communication

Transportation Management

Problem solving

Teamwork

Microsoft Office

Attention to detail

Multi-tasking

Communication

Education

High School Diploma

Bachelor's degree in Business or Supply Chain Management

Job description

Penske Logistics is seeking a Lead Load Planner in Wilmington, CA, onsite, to coordinate load planning and freight movement. The role emphasizes strong analytical and computer skills, attention to detail and exceptional customer service, with responsibilities across shift management and process optimization.

Responsibilities include running metrics, training the team on load planning, coordinating with supervisors and carriers, and ensuring customer expectations are met.