Lead LMS Specialist

4rahlp1 American Homes 4 Rent, L.P.; Las Vegas (NV); On-site; USD 64,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

American Homes 4 Rent (AMH) is seeking a Lead LMS Specialist to own and optimize the LMS across the company, ensuring system stability, data integrity, and actionable analytics for strategic decisions. You will work with IT, Compliance, and vendors to deliver eLearning and ILT programs, automated campaigns, dashboards, and reporting.

The role requires strong LMS expertise, experience with SCORM/xAPI, Workday integrations, and a proactive, collaborative approach to enterprise learning initiatives.

Qualifications

• Minimum three (3) years of LMS administration and/or related experience.
• Experience with eLearning content and ILT campaigns.
• Demonstrated ability to design and execute QA test scripts for content deployment.

Responsibilities

• Designs and delivers LMS audience campaigns including automated assignments and notifications.
• Manages course launches and enterprise rollouts to maximize adoption.
• Facilitates train-the-trainer sessions on LMS functionality and reports.
• Builds and automates reports and dashboards to track compliance and ROI.
• Maintains audit-ready records and ensures regulatory compliance.

Skills

LMS administration

SCORM/xAPI

Workday integration

JavaScript/HTML/CSS

SQL/BI tools

Data analytics

Vendor management

QA testing

Change management

Project management

Education

Bachelor's degree in Information Systems / Learning Technologies or related field

Tools

Workday

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Lead LMS (Learning Management System) Specialist serves as the company’s subject matter expert responsible for the technical ownership, administration, and optimization of the LMS. This role ensures system stability, data integrity, compliance reporting, and user experience across the company. Configures, troubleshoots, and enhances LMS functionality with SCORM/xAPI-based learning assets. Establishes governance standards, manages integrations (e.g., Workday), and delivers actionable analytics to enable strategic decision-making, as the primary liaison between internal and external stakeholders (e.g., Learning, IT, Compliance, third-party vendors, etc.). Collaborates with peers and stakeholders to support the full learning lifecycle, including eLearning and instructor‑led training (ILT) campaigns, automated course assignments, dashboards, and custom reporting.

Responsibilities

• Designs and delivers audience campaigns for eLearning and instructor‑led (ILT) programs to include automated assignments and notifications ensuring timely delivery.
• Manages course launches and enterprise rollouts to provide clear communication and maximize adoption.
• Facilitates train‑the‑trainer sessions on LMS functionality to include custom reports, dashboard analytics, and workflows.
• Collaborates with peers, business leaders, and stakeholders to align LMS initiatives with organizational priorities.
• Manages the full lifecycle of learning content within the LMS.
• Uploads, tests, debugs, and publishes SCORM/AICC/xAPI packages, applies Java, HTML, CSS, JavaScript, and Visual Basic coding to repair or customize modules.
• Creates eLearning courses, assignments, assessments, and dashboards for compliance and professional development programs.
• Collaborates with internal stakeholders to ensure content is optimized, functional, and compatible following upgrades or patches.
• Builds and automates reports and dashboards to track compliance, completions, utilization, engagement, and ROI.
• Maintains audit‑ready records and ensures all legal, regulatory, and corporate compliance standards are met.
• Partners with HR, Legal, and business leaders to fulfill audit requests and provide ad‑hoc reporting.
• Delivers analytics which measure ROI and the effectiveness of enterprise‑wide learning programs.
• Collaborates with IT to maintain and enhance integrations between the LMS and key systems such as HRIS (e.g., Workday), performance management tools, and third‑party content providers.
• Leverages APIs, SSO, and other connectors to improve efficiency and user experience.
• Manages internal and external vendor relationships to serve as the primary point of contact for escalations, patches, and roadmap planning.
• Conducts regression testing during system upgrades or patches to confirm courses, integrations, reports, and workflows continue to function as expected, working directly with internal IT administrators to troubleshoot and optimize deployments.
• Manages the day‑to‑day operation, configuration, maintenance, and upgrades of the LMS.
• Monitors system performance and partners with IT to conduct root‑cause analysis of outages or slowdowns.
• Enforces data retention and archival policies to safeguard learning records.
• Ensures the LMS remains stable, efficient, and aligned with enterprise needs, while evaluating functionality and efficiency improvements to the learning platform.

Requirements

• High school diploma or GED required.
• Bachelor’s degree in Information Systems, Learning Technologies, or related field preferred or equivalent work experience.
• Minimum three (3) years of Learning Management System (LMS) administration and/or customer service and/or administrative coordination experience; including data entry and formatting of documents and spreadsheets.
• Minimum three (3) years of experience in a learning and development or organizational development supporting role preferred.
• Minimum two (2) years of experience with Workday HCM preferred.
• Minimum one (1) year of experience with Blanchard Exchange preferred.
• Certification in learning technology or instructional technology (ATD, SHRM, or comparable) preferred.
• Demonstrated expertise in SCORM/xAPI compliance, debugging, and courseware publishing.
• Experience creating and deploying eLearning courses and ILT assignments through LMS campaigns.
• Experience partnering with IT and external vendors on system integrations and upgrades.
• Experience with HRIS/LMS integrations (e.g., Workday) strongly preferred.
• Experience with multiple LMS platforms (e.g., Workday Learning, Cornerstone, SuccessFactors) preferred.
• Advanced proficiency in Microsoft Office Suite, specifically Microsoft Excel.
• Office 365 experience preferred.
• Strong understanding in Java, HTML, CSS, JavaScript, and Visual Basic, including SCORM manifest editing.
• Strong understanding of APIs, system integrations, and SSO protocols.
• Strong reporting/analytics skills; SQL or BI tool experience strongly preferred.
• Familiarity with compliance standards, audit documentation, data governance, and accessibility standards (ADA, WCAG).
• Strong vendor management and contract evaluation skills.
• Ability to design and execute QA test scripts for content deployment.
• Knowledge of change management principles to support user adoption.
• Strong project management and organizational skills; able to manage multiple priorities.
• Excellent communication skills to interface with IT, vendors, business leaders, and end-users.
• Ability to adapt and flex to a changing environment.
• Ability to make decisions, exhibit sound and accurate judgment, support and explain reasoning, involve the right stakeholders in decision‑making, and act in a timely manner.
• Ability to thrive in a fast‑paced, enterprise environment and act as a technical leader without formal supervisory authority.

Compensation

The anticipated pay range/scale for this position is $63,909 - $75,000 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive a discretionary annual bonus.

Perks and Benefits

• Employees have the opportunity to participate in medical, dental and vision insurance;
• flexible spending accounts and/or health savings accounts;
• dependent savings accounts;
• 401(k) with company matching contributions;
• employee stock purchase plan;
• and a tuition reimbursement program.
• The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

CA Privacy Notice

To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.

E-Verify and Background Checks

AMH participates in the E-Verify program. Learn more about E-Verify.

Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal Employment Opportunity

American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. Know your rights.

In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Saint’s E-Verify program. Learn more about E-Verify. Illinois Privacy Notice: IL E-Verify Notice. Information regarding our collection and use of your personal information can be found here. CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found here.