Lead Lift Ops Supervisor - Train & Elevate Team

Schweitzer; Colorado; On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Free season pass

Discounted tickets

Ikon Pass discount

Medical benefits

Dental benefits

Vision benefits

Life insurance

Parental leave

401(k) match

Ski area discounts

Equipment rentals discount

Pro deals

Mental health resources

Job summary

Arapahoe Basin in Colorado is seeking a Lift Operations Supervisor to lead training of Lift Operators and ensure safety and efficiency across shifts.

You will coordinate scheduling, payroll, and lead on-mountain training while collaborating with Risk Management and leading performance reviews. This role requires strong leadership and guest-service focus, plus weekend/holiday availability.

Qualifications

• 1 year/season working as an A-Basin Lift Ops Lead or similar role.
• Complete all departmental safety trainings and snowblower training.
• Complete all drive terminal training checklists.
• Strong leadership and problem-solving skills.
• Swing and bump chairs on all A-Basin lifts requiring this technique.
• Safely operate a Snowmobile.
• Demonstrates interpersonal and guest service skills
• Ability to speak, read, and write in English
• Must provide own ski/snowboard equipment, under layers, gloves—the company does have discounts on some brands of gear
• Must be available weekends, holidays, and some evenings
• Must be able to stay focused on the lift and our guests without unnecessary distractions such as the use of cell phones
• Ability to pass a Motor Vehicle Record check - preferred

Responsibilities

• Act as Manager or Asst. Manager in their absence
• Assist Lift Operations management with scheduling, payroll, coaching, disciplinary actions, and other essential administrative functions
• Facilitate on-mountain training of Lift Operators; maintain the Lift Terminal Specific Training documents
• Be responsible for Lead training and documentation
• Work closely with the Risk Management Team in regards to the Safety Plan and Fit for Snow Program
• Aid with Morning Meetings; address the following topics: paychecks, TCA sheets, safety topics, Guest Service topics, etc.
• Assist with 30-day and 60-day reviews of Lift Operators
• Be in charge of daily grooming e-mails; delegate related duties before, during, and after lift operating hours
• Coordinate staffing levels with regards to business volumes
• Help with fraudulent lift passes, lift incidents, and guest complaints
• Assume the duties of the Lift Operations Lead and Operator when necessary
• Train and encourage employees to actively participate in sustainability initiatives and support them in maintaining sustainable practices
• Perform other duties as assigned

Skills

Leadership

Problem-solving

English proficiency

Education

High School Diploma or equivalent

Job description

Arapahoe Basin in Colorado is seeking a Lift Operations Supervisor to lead training of Lift Operators and ensure safety and efficiency across shifts.

You will coordinate scheduling, payroll, and lead on-mountain training while collaborating with Risk Management and leading performance reviews. This role requires strong leadership and guest-service focus, plus weekend/holiday availability.