Lead Lifeguard & Aquatics Supervisor

tsainternal; Wisconsin; On-site; USD 459,000 - 484,000; Part time

Job summary

The Salvation Army Kroc Center Green Bay is seeking a Lead Lifeguard to support aquatic programs, supervise staff, and ensure a safe environment in a busy public aquatics center.

The position requires current American Red Cross lifeguard certifications and strong supervision and customer-service skills, with a schedule including early mornings, weekdays, and Saturdays. The organization emphasizes safety and quality programming.

Qualifications

• 2 years of continuous lifeguarding and swim lesson instruction in a group environment.
• Experience working with adults, youth, and children.
• 1 year of staff supervision experience is preferred.

Responsibilities

• Enforce Kroc rules consistently and courteously to maintain a safe environment for members, visitors, and employees.
• Assist the Aquatics Manager with the day-to-day operations of aquatics programs and facilities, including special events and swim lessons.
• Assist with the development, training, and instruction of swim lessons (both private and group) as needed. Provide oversight to aquatic support staff, including Attendants, Instructors and Lifeguards, and assist swimming instructors with lessons and other aquatic programs.
• Maintain constant observation of assigned areas, identify potential hazards, and respond quickly and effectively to emergency situations. Rescue swimmers in danger of drowning and provide appropriate CPR/AED/First Aid when necessary.
• Assist the Aquatics Manager with administrative duties including preparing and reviewing information related to lessons, class registrations, incidents/accidents, volunteer needs, and calendar of events. Maintain program and operational records as needed.
• Assist with facility operations, including updating aquatic bulletin boards, setting up and breaking down equipment, and inspecting, cleaning, and maintaining swimming pool areas, equipment, storage areas, and other assigned areas.
• Ensure aquatic equipment is properly maintained and inventoried on a regular basis. Maintain a safe working environment, report risk issues to the Aquatics Manager and Facility Manager, conduct water chemical testing as required by Standard Operating Procedures.
• Provide excellent customer service to the community and ensure all customers, clients and members receive prompt and courteous service.
• Assist with the planning and delivery of monthly in-service training and lifeguard certification and re-certification courses. Support lifeguard recruitment, hiring, training, and retention efforts through staff certification and ongoing professional development. Monitor staff certifications to ensure required credentials remain current and staff are properly trained and qualified to perform their assigned duties.

Skills

Lifeguard experience

Staff supervision

Customer service

Bilingual English/Spanish

Education

American Red Cross Lifeguard Certification

Waterpark Certification

Lifeguard Management within 90 days of hire

Lifeguard Instructor within 90 days of hire

Job description

The Salvation Army Kroc Center Green Bay is seeking a Lead Lifeguard to support aquatic programs, supervise staff, and ensure a safe environment in a busy public aquatics center.

The position requires current American Red Cross lifeguard certifications and strong supervision and customer-service skills, with a schedule including early mornings, weekdays, and Saturdays. The organization emphasizes safety and quality programming.