Lead Licensed Optician - Eyewear Fitting & Customer Care

LensCrafters; Phoenix (AZ); On-site; USD 31,000 - 37,000; Full time

Job summary

LensCrafters is seeking a full-time optical professional in Phoenix, Arizona, to provide exceptional customer service and fit prescription eyewear. Key responsibilities include welcoming customers, custom fitting glasses, and ensuring customer satisfaction while adhering to company policies.

The ideal candidate will have a high school diploma, state licensure, and strong optical dispensing experience. Previous retail and customer service experience is preferred. Enjoy a dynamic work environment with opportunities for growth.

Qualifications

• High School graduate or equivalent.
• State Licensure required.
• Optical dispensing experience is essential.
• Strong customer service skills necessary.
• Knowledge of current store merchandise expected.

Responsibilities

• Welcome customers and set expectations.
• Custom fit glasses and place prescriptions in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust eyewear.
• Ensure customer satisfaction and exceed expectations.

Skills

Customer service skills

Optical dispensing experience

Strong basic math skills

Selling skills

Technical proficiency (iPAD, POS)

Education

High School graduate or equivalent

State Licensure

Tools

POS systems

Computers

Job description

LensCrafters is seeking a full-time optical professional in Phoenix, Arizona, to provide exceptional customer service and fit prescription eyewear. Key responsibilities include welcoming customers, custom fitting glasses, and ensuring customer satisfaction while adhering to company policies.

The ideal candidate will have a high school diploma, state licensure, and strong optical dispensing experience. Previous retail and customer service experience is preferred. Enjoy a dynamic work environment with opportunities for growth.