Lead Library Programs & Outreach Assistant

Dothan Houston County Library System; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Dothan Houston County Library System in Dothan, AL seeks a Library Assistant IV to support programs and outreach. You will manage circulation, assist patrons, help plan events, and supervise staff during shifts.

The role requires strong customer service, computer skills, and the ability to work evenings and weekends. Bondable for notary duties may be required. Join a team delivering rich library services to the community.

Qualifications

• High School graduate (or equivalent) and preferably two (2) years' experience in a related work environment.
• Preferably 12 months experience as a Library Assistant.
• Must be able to be bonded and insured to become a Notary Public.

Responsibilities

• Performs circulation desk procedures such as checking in and out materials, pulling holds, collecting bookdrop, and managing patron accounts.
• Demonstrates positive customer service skills and assists users with library materials/services either in person, or over the telephone.
• Responsible for executing opening and closing procedures.
• Assists in locating, renewing, reserving library materials/services and instructs in their use.
• Shelving/Shelf-Reading/Straightening of library materials.
• Answers informational and directional questions and recommends library materials/services in a helpful and courteous manner.
• Facilitates public computer use and assists with basic technology support.
• Assists/Instructs in the operation and use of all library media, technology and equipment, including nontraditional library materials.
• Registers, assists, presents, and plan in the promotion and delivery of DHCLS programs/events for all ages.
• Identifies for Technical Services items to be added, mended, or discarded.
• Creates attractive library displays.
• Supervises and directs work of staff while designated shift leader of a DHCLS location to ensure that work assignments are completed, safely, and in a timely manner.
• Partners with management to train staff about policies and procedures as well as new services and programs.
• Enforces the Rules of Conduct, library policies, and maintains order at the library.
• Performs a variety of specialized library work, including work as a passport acceptance agent if applicable.
• Must be bonded and insured to become a Notary Public.
• Works with library staff to develop a team-oriented workplace.
• Keeps abreast of developments, new trends, and innovations in libraries.
• Other duties as assigned.

Skills

Supervisory skills

Communication skills

English literacy

Computer skills

Technical aptitude

Critical thinking

Customer service

Teamwork

Education

High School graduate

Job description

Dothan Houston County Library System in Dothan, AL seeks a Library Assistant IV to support programs and outreach. You will manage circulation, assist patrons, help plan events, and supervise staff during shifts.

The role requires strong customer service, computer skills, and the ability to work evenings and weekends. Bondable for notary duties may be required. Join a team delivering rich library services to the community.