Lead Laser Tracker Calibration & Service Supervisor

Hexagon AB; Irvine (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Hexagon Manufacturing Intelligence in Irvine, California seeks a Supervisor for Laser Tracker Calibration & Service to lead depot-based calibration and repair of laser trackers, articulating measuring arms, and related systems. The role combines hands-on technical work with team leadership to ensure timely, high-quality service.

The ideal candidate has 5+ years in metrology and calibration, strong problem-solving skills, and experience supervising technicians.

Qualifications

• Bachelor's degree in Engineering, Electronics, Mechanical Technology, Metrology, or a related technical field preferred.
• Minimum of 5 years of experience in metrology, calibration, precision equipment repair, or technical service.
• Strong knowledge of mechanical, electrical, optical, computer, and software systems.
• Experience supervising, leading, training, or mentoring technicians in a service environment.
• Familiarity with ISO quality standards, calibration procedures, and technical documentation requirements.
• Strong analytical and problem-solving skills with the ability to diagnose complex issues.

Responsibilities

• Lead and oversee daily calibration, maintenance, troubleshooting, and repair activities for laser trackers and portable metrology equipment.
• Provide advanced hands-on technical support for diagnosing and resolving complex mechanical, electrical, optical, and software issues.
• Supervise, train, mentor, and support repair technicians to ensure proficiency and adherence to procedures.
• Serve as escalation point for complex repairs and customer service concerns.
• Ensure calibration and repair activities are completed accurately within service turnaround times.
• Oversee service documentation, calibration reports, repair records, and related documentation.
• Support quality management systems and ISO accreditation requirements.
• Identify and implement process improvements to enhance quality, reliability, safety, and efficiency.
• Collaborate with service management, technical support, and training teams to meet business objectives.
• Provide technical assistance at customer locations or other Hexagon facilities when needed.

Education

Bachelor's degree in Engineering / related field

Job description

Hexagon Manufacturing Intelligence in Irvine, California seeks a Supervisor for Laser Tracker Calibration & Service to lead depot-based calibration and repair of laser trackers, articulating measuring arms, and related systems. The role combines hands-on technical work with team leadership to ensure timely, high-quality service.

The ideal candidate has 5+ years in metrology and calibration, strong problem-solving skills, and experience supervising technicians.