Lead Large-Loss Property Field Adjuster

American Family Insurance Agency Staff; Oklahoma City (OK); On-site; USD 88,000 - 145,000; Full time

Benefits offered by this job

Relocation support

Job summary

American Family Insurance in Oklahoma City seeks a lead-level field property claims adjuster. You will investigate complex homeowner claims, determine liability, conduct on-site inspections and negotiate settlements while serving customers in the field.

This role is primarily field-based, with occasional travel to office for meetings and trainings. Requires 5+ years' field claims experience, advanced Xactimate, and a valid driver’s license. Relocation assistance is available.

Qualifications

• 5+ years' experience handling field property personal lines claims.
• Strong knowledge of property policies and endorsements.
• Proven ability to work independently and with high accountability.

Responsibilities

• Investigates origin and cause of high exposure claims and determines liability.
• Conducts on-site inspections and negotiates settlements.
• Provides customer-driven solutions and keeps all parties informed.
• Mentors less experienced adjusters as needed.

Skills

Customer-focused service

Independent judgment

Field claims experience

Tools

Xactimate

Job description

American Family Insurance in Oklahoma City seeks a lead-level field property claims adjuster. You will investigate complex homeowner claims, determine liability, conduct on-site inspections and negotiate settlements while serving customers in the field.

This role is primarily field-based, with occasional travel to office for meetings and trainings. Requires 5+ years' field claims experience, advanced Xactimate, and a valid driver’s license. Relocation assistance is available.