Lead JOC System Administrator (Mid Shift) – TS/SCI Eligible

UIC Arctic Response Services, LLC; Colorado Springs (CO); On-site; USD 100,000 - 110,000; Full time

Job summary

Bowhead seeks a Lead JOC System Administrator (Mid Shift) to support the PICRD II contract in Colorado Springs, CO. The role covers LAN maintenance, C4I system support, and 24/7 help desk operations with a focus on security and reliability.

Qualifications include a BS in a related field, 5+ years of experience, and security clearances (TS with SCI eligibility). Knowledge of VMware ESXi, Ansible, Windows, Linux/UNIX, and Office 365 is required.

Qualifications

• BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET-accredited or CAE-designated institution.
• Minimum of 5 years’ technical experience.
• Meets KSATs defined in the DoD Cyber Workforce Framework for Work Role 451 (NIST: OV-SA-001).

Responsibilities

• Provide computer network systems support for operating/maintaining LANs and stand‑alone systems.
• Support first call resolution, touch maintenance, and lifecycle management for C4I systems within JOC.
• Manage maintenance actions, end user support, and AV/VTC.
• Coordinate with Host Base communications squadron to maintain security and operations of HQ USSPACECOM systems.
• Provide 24/7 CSD technician support for IT/Network Services.
• Perform system loading, reconfiguration, user account management, backup and recovery, and troubleshooting.

Skills

LAN administration

Windows administration

System troubleshooting

Security clearance

Education

BS in Information Technology or related field

Tools

VMware ESXi

Ansible

Windows

Linux/UNIX

Office 365

Job description

Bowhead seeks a Lead JOC System Administrator (Mid Shift) to support the PICRD II contract in Colorado Springs, CO. The role covers LAN maintenance, C4I system support, and 24/7 help desk operations with a focus on security and reliability.

Qualifications include a BS in a related field, 5+ years of experience, and security clearances (TS with SCI eligibility). Knowledge of VMware ESXi, Ansible, Windows, Linux/UNIX, and Office 365 is required.