NetOps Engineer, Lead

UICGS / Bowhead Family of Companies; Colorado Springs (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

Bowhead seeks a Lead Network Operations Engineer to support the PICRD II contract in Colorado Springs, CO. The role leads the NetOps team and ensures secure, compliant network operations across classified and unclassified environments.

Responsibilities include implementing network architectures, configuring and testing networks, and maintaining security, backups, and redundancy per DoD accreditation standards.

Qualifications

• BS degree in IT or related field from ABET/CAE recognized.
• At least 1 year of technical experience performing network ops duties.
• Meets KSATs for DoD Cyber Workforce Framework Work Role 441.

Responsibilities

• Supervise and manage the NetOps team.
• Install, configure, test, and maintain networks and management tools.
• Maintain security, backup, and redundancy per DoD standards.
• Provide Tier 0-2 support for HQ USSPACECOM systems.
• Coordinate with external agencies on WAN and long-haul links.

Skills

Network architecture

Security & risk management

Linux/Unix administration

WAN/LAN troubleshooting

Documentation & reporting

VMware

Education

Bachelor's degree in IT, Cybersecurity, or related field

Tools

VMware vSphere

Job description

Bowhead seeks a Lead Network Operations Engineer to support our customer on the PICRD II contract in Colorado Springs, CO.

Responsibilities

• Supervise and manage the NetOps team.
• Provide successful installation, configuration, testing, and maintenance of all classified and unclassified networks and system management tools.
• Execute network architecture, networking, and patch capabilities.
• Maintain security, backup, and redundancy strategies in accordance with government and accreditation standards.
• Follow operational O&M checklists with associated service checklists. Provide support for Solaris, Linux, Windows (various versions), VMware, Mac operating systems, and related infrastructure.
• Configuration, installation, and security fortification of fiber and Ethernet networks.
• Troubleshoot and resolve application, hardware, and network anomalies to restore systems (servers, desktops, laptops, peripherals, scanners, plotters, printers) to normal operation quickly.
• Perform Tier 0-2 support for HQ USSPACECOM systems and networks in accordance with government regulations.
• Provide network technical support, including address and machine/domain name management.
• Interface and coordinate with external agencies on WAN and other long‑haul communications link issues.
• Install and connect communications infrastructure within HQ USSPACECOM facilities in coordination with the appropriate network owner.
• Ensure quality workmanship, timeliness, tracking, and reporting of the overall health and state of communications infrastructure.
• Adhere to general policies approved by DoD, USAF, USSF, and applicable industry standards.
• Conduct quality workmanship for all communications systems installations, cable installations, and problem resolution within specified facilities (Building 1/PSFB, Newport Building, Bayfield Facility, and other HQ USSPACECOM facilities in the Colorado Springs area).
• Ensure as‑planned and as‑built documentation of existing and new infrastructure is provided to the configuration manager.
• Maintain HOSP warranty information and work with HQ USSPACECOM stakeholders and applicable vendors to facilitate necessary vendor maintenance contracts. Provide on‑site troubleshooting and repair.
• Install, configure, and remove HOSP equipment, to include PMI for HQ USSPACECOM.
• Other duties as assigned.

Qualifications

• BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution. Additional experience will be considered in lieu of a degree.
• Minimum of one (1) year of technical experience performing the duties described.
• Meets the Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 441 (NIST: OM‑NET‑001).
• Experience establishing network architecture, networking, and patch capabilities.
• Experience maintaining security, backup, and redundancy strategies in accordance with government and accreditation standards.
• Experience with operating systems such as Solaris, Linux, Windows operating systems (OS) and servers, VMware (various versions) as well as several versions of the Mac operating systems.
• Experience providing network technical support including address and machine/domain name management, interfacing/coordinating with external agencies on WAN (and other long‑haul communications links) issues and troubleshooting problems.

Certification Requirements

• Required: CompTIA Sec+
• Desired: Building Industry Consulting Services International (BICSI) Installer I

Security Clearance

Must currently hold a Top Secret security clearance with SCI eligibility.

Physical Demands

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically