Lead IT Infrastructure Engineer

Greenpoint Technologies; Bothell (WA); On-site; USD 109,000 - 150,000; Full time

Job summary

Greenpoint Technologies is seeking an IT Infrastructure Administrator responsible for the administration and performance of servers, storage, networking, and backup systems. You will act as the primary escalation point and technical lead, mentoring junior admins and coordinating multi-site infrastructure efforts.

The role requires strong leadership, deep networking and Windows expertise, plus experience with virtualization, DR planning, and ITSM tooling.

Qualifications

• Associate degree or technical certification in Infrastructure Administration.
• Minimum 5 years of relevant experience.
• MCITP, CompTIA A+, or Network+ certification preferred.
• US Person required for ITAR compliance purposes.

Responsibilities

• Administer servers, virtualization platforms, storage systems, and network infrastructure.
• Manage switching, firewall rule implementation, VPN, and wireless networks.
• Act as Tier 3 escalation point for complex infrastructure incidents.
• Lead incident resolution for infrastructure-related issues.
• Lead root cause analysis and problem management efforts.
• Execute and lead complex changes, upgrades, and deployments.
• Ensure backup, recovery, and disaster recovery processes are effective.
• Maintain system performance, uptime, and reliability across sites.
• Develop and maintain documentation, standards, and runbooks.
• Mentor junior administrators and provide technical guidance.
• Coordinate with vendors and support multi-site infrastructure needs.

Skills

Networking

Windows Server

Hyper-V

Failover Clustering

Virtualization

Storage systems

Backup & DR

Incident management

Leadership

Documentation

Communication

Cybersecurity Incident Response

Vendors coordination

ITSM (FreshService)

Education

Associate degree or technical cert in Infrastructure Administration

MCITP / CompTIA A+ / Network+ certification

Tools

FreshService

Job description

Greenpoint Technologies is seeking an IT Infrastructure Administrator responsible for the administration and performance of servers, storage, networking, and backup systems. You will act as the primary escalation point and technical lead, mentoring junior admins and coordinating multi-site infrastructure efforts.

The role requires strong leadership, deep networking and Windows expertise, plus experience with virtualization, DR planning, and ITSM tooling.