Senior IT Infrastructure Engineer: Lead & Reliability

Greenpoint Technologies, Inc.; Bothell (WA); Sur place; USD 109 000 - 150 000; Plein temps

Résumé du poste

Greenpoint Technologies, Inc. seeks an experienced IT Infrastructure Administrator to own the administration and performance of servers, storage, network, and backup systems across multiple sites.

You will serve as the primary escalation point and technical lead for complex incidents and changes. The role requires strong knowledge of Windows Server, virtualization, storage, and backup/recovery, plus experience with FreshService ITSM and security/compliance practices.

Qualifications

• Associate degree or technical certification in Infrastructure Administration, with 5+ years of related experience.
• MCITP, CompTIA A+, or Network+ certification preferred.
• Experience with FreshService ITSM platform.
• Knowledge of NIST 800-171 / CMMC Level 2 compliance.
• Strong networking knowledge (switching, routing, firewalls).
• Experience with Windows Server and Failover Clustering (Hyper-V).
• Backup and disaster recovery expertise.
• Ability to manage cross-functional projects and lead teams.
• Strong documentation and technical writing skills.

Responsabilités

• Owns administration of IT infrastructure including servers, virtualization platforms, storage, and network infrastructure.
• Act as Tier 3 escalation point for complex infrastructure incidents.
• Lead incident resolution and root-cause analysis for infrastructure issues.
• Execute and lead complex changes, upgrades, and deployments.
• Ensure backup, recovery, and disaster recovery processes are effective.
• Maintain system performance, uptime, and reliability across all sites.
• Develop and maintain documentation, standards, and runbooks.
• Mentor junior administrators and provide technical guidance.
• Coordinate with vendors for multi-site infrastructure needs.

Connaissances

Networking

Windows Server

Backup & DR

Leadership

Documentation

Formation

Associate degree or technical certification in Infrastructure Administration

MCITP / CompTIA A+ / Network+ preferred

Outils

FreshService ITSM

Hyper-V

Storage virtualization platforms

Description du poste

Greenpoint Technologies, Inc. seeks an experienced IT Infrastructure Administrator to own the administration and performance of servers, storage, network, and backup systems across multiple sites.

You will serve as the primary escalation point and technical lead for complex incidents and changes. The role requires strong knowledge of Windows Server, virtualization, storage, and backup/recovery, plus experience with FreshService ITSM and security/compliance practices.