Lead Installer

Closets By Design Connecticut West; Bethel (CT); On-site; USD 28,000 - 83,000; Full time

Benefits offered by this job

401k

401k Match

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Closets By Design Connecticut West is seeking an experienced Lead Installer to complete on-site installations of custom closets, garages, pantries, offices, and more. The role requires delivering craftsmanship, guiding an apprentice, and ensuring projects meet customer satisfaction and safety standards.

The ideal candidate has strong carpentry and design plan interpretation skills, reliable tools handling, and professional communication.

Qualifications

• Experience reading design plans, work orders, and installation specs.
• Proficient with hand and power tools; able to level and align installations.
• Strong attention to detail and craftsmanship; ensures customer satisfaction.

Responsibilities

• Review work orders, design plans, room conditions, measurements, and installation requirements before beginning work.
• Verify materials, hardware, tools, and equipment before departure and throughout the job.
• Perform hands-on installation of closets, garages, pantries, offices, mudrooms per approved plans.
• Ensure components are level, secure, and finished to company standards.
• Conduct quality checks and final inspection before customer walkthrough.

Skills

Plan reading

Carpentry

Tool proficiency

Customer service

Communication

Physical endurance

Driver's license

Tools

Hand tools

Power tools

Levels/measuring devices

Job description

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

We are seeking an experienced, motivated, and dependable Lead Installer to complete on-site installations of custom closets, garages, pantries, offices, mudrooms, and other home organization systems. This hands-on role is responsible for delivering exceptional craftsmanship, maintaining a safe and organized job site, guiding the assigned apprentice, and ensuring every project is completed efficiently and to the customer’s satisfaction.

For over 40 years, Closets by Design has been a recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service.

We are currently searching for a Lead Installer to join our growing team.

The ideal candidate is an experienced installer and capable mentor who can manage assigned projects from job-site arrival through the final customer walkthrough.

Lead Installer Responsibilities:

• Review work orders, design plans, room conditions, measurements, and installation requirements before beginning work
• Verify that all materials, hardware, tools, and equipment are complete, accurate, protected, and accounted for before departure and throughout the job
• Perform hands-on installation of custom closets, garages, pantries, offices, mudrooms, and other organization systems according to approved plans
• Ensure all components are level, secure, properly aligned, and finished to company standards for fit, appearance, function, and craftsmanship
• Conduct quality checks throughout the installation and complete a final inspection before presenting the project to the customer
• Act as the primary on-site contact for the customer, explain the installation process, provide progress updates, address questions professionally, and conduct the final walkthrough
• Identify, troubleshoot, and resolve field issues involving measurements, site conditions, materials, hardware, or design details; promptly escalation concerns that cannot be resolved on site
• Complete and submit required installation paperwork, daily updates, customer acknowledgments, service notes, material reports, and damage or shortage documentation accurately and on time
• Communicate job status, delays, change needs, and follow-up items to installation management
• Perform service calls, repairs, adjustments, and corrective installations as assigned
• Maintain company vehicles, tools, and equipment in clean, safe, and serviceable condition
• Demonstrate punctuality, professionalism, accountability, and respectful conduct on every job site

Qualifications:

• Previous experience in custom closet, cabinetry, finish carpentry, millwork, or residential installation required
• Ability to read and interpret design plans, work orders, measurements, and installation specifications
• Proficiency with hand tools, power tools, levels, measuring devices, and common installation techniques
• Strong attention to detail, problem-solving ability, and commitment to high-quality craftsmanship
• Professional communication and customer-service skills
• Physical ability to lift and carry installation materials, climb, bend, kneel, and remain on your feet for extended periods
• Valid driver's license and acceptable driving record required

The Lead Installer is expected to set the standard for craftsmanship, productivity, safety, professionalism, and customer care.

Benefits

Health

Vision

Dental

PTO

Life

401k Match

Job Type: Full-time

Pay: $20.00 - $60.00 per hour (potential earnings based on commission)