Installation Manager

Keller Interiors, LLC; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Keller Interiors, LLC in Grand Rapids, MI is seeking an Installation Manager to lead our installation team and ensure top-quality customer experiences. You will oversee scheduling, site inspections, and payroll while fostering strong client relationships.

The ideal candidate is an excellent communicator with leadership, organized, and a proactive problem solver who can drive operational excellence on job sites and recruit skilled installers.

Qualifications

• High school diploma or GED equivalent.
• Experience working in flooring installation or construction preferred.

Responsibilities

• Lead the team: Manage scheduling, assign installers, and oversee daily operations.
• Customer satisfaction: Resolve issues swiftly and maintain strong client relationships.
• Site inspections: Regularly inspect job sites for quality and efficiency.
• Payroll management: Approve and submit weekly payroll for installers.
• Recruitment: Onboard new installers to strengthen the team.
• Operational excellence: Support achieving customer satisfaction and compliance goals.

Skills

Excellent communicator

Leadership

Organized

Detail-oriented

Problem solver

Customer-centric

Education

High school diploma or GED

Job description

Installation Manager# Installation ManagerHot JobGRAND RAPIDS - GRAND RAPIDS, MI 49544## Description**Job Summary**Are you a problem-solver with leadership skills and a passion for customer service? Join our dynamic team as an **Installation Manager**! In this role, you’ll be the backbone of our installation department, ensuring smooth operations, managing a talented team of installers, and driving top-notch customer experiences. If you're ready to lead, innovate, and make an impact, we want you on our team!**What You’ll Do**The Installation Manager has a variety of duties and responsibilities that include, but are not limited to, the following:* **Lead the Team:** Manage scheduling, assign installers, and oversee the daily operations.* **Customer Satisfaction:** Ensure clients are happy by resolving issues swiftly and maintaining strong relationships.* **Site Inspections:** Regularly inspect job sites to ensure quality and efficiency.* **Payroll Management:** Approve and submit weekly payroll for installers.* **Recruitment:** Onboard new installers to strengthen our team.* **Operational Excellence:** Support achieving customer satisfaction and compliance goals.## Qualifications**Skills & Experience*** **Excellent Communicator:** You know how to listen and lead with clarity.* **Leadership:** Inspire and motivate your team to perform at their best.* **Organized & Detail-Oriented:** Keep things running smoothly and efficiently.* **Problem Solver:** Quick to address challenges and find solutions.* **Customer-Centric:** Always prioritize delivering the best service.**Qualifications*** High school diploma or GED equivalent* Experience working in flooring installation or construction preferred**Other Requirements*** Must be able to pass a background check* Must possess and maintain a current, valid driver's license.**Travel*** Travel is primary local during the business day, although some out-of-the-area travel may be expected.