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A leading company in the security systems sector is seeking a lead technician for large commercial installations in the Denver area. The ideal candidate will have extensive experience with access control and CCTV systems, strong programming skills, and the ability to transition into a supervisory role. This position requires excellent customer service skills, technical aptitude, and the ability to work independently. The role involves travel to job sites and offers potential for career advancement.
*Description*
Going to be a lead level technician on large commercial installation jobs across the Denver metro area. Must be currently working with access control and CCTV (able to program and troubleshoot without supervision). Looking for a lead technician who can transition into a supervisor role. Must be willing to travel in own vehicle to job sites for the first 12 months. These roles are set up as 12-month CTH, with potential to convert after 6 months if proven capable.
Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Acts as our customer's best service provider at all times, ensuring Convergint is the customer's first choice for service.
Install, program, test, repair, and service a variety of non-routine systems and equipment, including security, fire alarm & life safety. You will be a key interface for technical support and training for the customer, responsible for maximizing customer satisfaction.
Complete accurate and detailed service reports for customers and Convergint in a timely manner to facilitate accurate invoicing and job cost tracking.
Exceptional customer focus and ability to work under pressure; proactive in meeting customer needs without prompt.
Solid technical skills and experience with fire alarm systems and/or electronic security systems.
Strong programming skills with proven troubleshooting ability.
Self-starter with minimal supervision.
Solid mechanical and electrical aptitude, including working with hand and power tools, reading blueprints and drawings, and solid math skills.
Strong communication skills, both verbal and written.
Organizational skills with the ability to handle multiple projects.
Advanced computer skills, including MS Office (Outlook, Word, Excel), and proficiency in other relevant applications.
Valid driver's license with a clean driving record.
Ability to travel locally to job sites regularly; minimal overnight travel may be required.