Lead Human Resources Technician

Utah; Taylorsville, Northern (UT, KY); Hybrid; USD 29,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Utah is seeking a versatile team member in a hybrid role within the state agency. The position involves recruiting, onboarding and training new staff, plus mentoring and monitoring daily workflows to enhance team performance.

Based in Taylorsville, UT, this role requires overseeing quality assurance activities and providing supervisory support as needed, with eligibility for a full benefits package and a criminal history check.

Qualifications

• This is a promotional opportunity for ERIC employees only.
• Led special projects.
• Experience training others and identifying weaknesses.
• Quality assurance experience.

Responsibilities

• Recruitment & Onboarding: Assist with recruiting, onboarding, and training new team members.
• Mentorship & Coaching: Guide, coach, and mentor existing staff to support professional development and performance.
• Daily Operations: Identify daily team priorities, assign tasks, and monitor workflow. Fill in where necessary.
• Quality Assurance & Auditing: Perform quality control audits, review customer survey feedback, and identify key successes, constraints and remedies.
• Functional Supervision: may functionally supervise and coordinate the daily work of team members. Supervisory Support: Provide back-up coverage for immediate supervisor duties as needed.

Skills

Recruitment

Onboarding

Mentorship

Quality assurance

Job description

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $20.69 - $39.60 Hourly Wage

Remote Work / In-Office – Hybrid

Application Deadline – 10/13/2026*

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

• Recruitment & Onboarding: Assist with recruiting, onboarding, and training new team members.
• Mentorship & Coaching: Guide, coach, and mentor existing staff to support professional development and performance.
• Daily Operations: Identify daily team priorities, assign tasks, and monitor workflow. Fill in where necessary.
• Quality Assurance & Auditing: Perform quality control audits, review customer survey feedback, and identify key successes, constraints and remedies.
• Functional Supervision: may functionally supervise and coordinate the daily work of team members. Supervisory Support: Provide back-up coverage for immediate supervisor duties as needed.

Qualifications

• This is a promotional opportunity for ERIC employees only.
• Led special projects.
• Experience training others and identifying weaknesses.
• Quality assurance experience.

About The Role

Location – 4315 S 2700 W, Taylorsville, Utah, 84129, United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture.

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

This is an opportunity to make a difference in your state! Along with the satisfaction of supporting the hiring needs of this high profile agency. DHRM vision: Evolve then elevate the employee experience.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].