HR Operations Lead — Talent Recruitment & Training

Utah; Taylorsville, Northern (UT, KY); Hybrid; USD 29,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Utah is seeking a versatile team member in a hybrid role within the state agency. The position involves recruiting, onboarding and training new staff, plus mentoring and monitoring daily workflows to enhance team performance.

Based in Taylorsville, UT, this role requires overseeing quality assurance activities and providing supervisory support as needed, with eligibility for a full benefits package and a criminal history check.

Qualifications

• This is a promotional opportunity for ERIC employees only.
• Led special projects.
• Experience training others and identifying weaknesses.
• Quality assurance experience.

Responsibilities

• Recruitment & Onboarding: Assist with recruiting, onboarding, and training new team members.
• Mentorship & Coaching: Guide, coach, and mentor existing staff to support professional development and performance.
• Daily Operations: Identify daily team priorities, assign tasks, and monitor workflow. Fill in where necessary.
• Quality Assurance & Auditing: Perform quality control audits, review customer survey feedback, and identify key successes, constraints and remedies.
• Functional Supervision: may functionally supervise and coordinate the daily work of team members. Supervisory Support: Provide back-up coverage for immediate supervisor duties as needed.

Skills

Recruitment

Onboarding

Mentorship

Quality assurance

Job description

Utah is seeking a versatile team member in a hybrid role within the state agency. The position involves recruiting, onboarding and training new staff, plus mentoring and monitoring daily workflows to enhance team performance.

Based in Taylorsville, UT, this role requires overseeing quality assurance activities and providing supervisory support as needed, with eligibility for a full benefits package and a criminal history check.