Lead Houseperson

Mohegan Tribal Gaming Authority - Mohegan Sun; Mohegan (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Mohegan Sun is seeking a Convention Services team member to support Floor Operations Supervisors by preparing event spaces, handling basic banquet equipment, and ensuring clean, organized back-of-house areas for the Ballroom and Convention Center.

The role requires lifting up to 75 lbs, working in fast-paced environments, and complying with safety, sanitation, and alcohol-service policies. English fluency is required; shifts are varied, and familiarity with event logistics is a plus.

Qualifications

• One year of Convention Services operations experience in a hotel with event space.
• Familiarity with liquor laws and wine menus.
• Ability to lift up to 75 lbs and stand for long periods.

Responsibilities

• Set up event spaces with basic equipment per Banquet Event Orders and diagrams.
• Assist guests with movement of equipment, materials or boxes as needed.
• Maintain cleanliness of storage rooms and back-of-house areas for the Ballroom and Convention Center.
• Ensure neatness and accuracy of physical sets according to Banquet Event Orders and diagrams.

Skills

Communication

Safety compliance

Event setup

Inventory & storage

Tools

POS systems

Air Wall system

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITEPosition Summary:This position is responsible for supporting the Convention Services Floor Operations Supervisors with operational duties and functions, including the preparation of event space for all functions.Primary Duties and Responsibilities: includes but not limited to:Responsible for physically establishing the environment including basic event equipment for all banquets/conventions inside or outside the Convention CenterAssists in monitoring the event space for cleanliness and maintenanceAssists guests with movement of equipment, materials or boxes as neededResponsible for cleanliness of storage rooms and back of the house areas for the Ballroom and Convention CenterResponsible for neatness and accuracy of physical sets according to Banquet Event Orders and diagramsSecondary Duties and Responsibilities:Follows all departmental safety and sanitation techniques and policies and proceduresKnowledge of alcoholic offerings and wine menusKnowledge of food menus and ingredientsKnowledge of all Fire Marshal requirementsMinimum Education and Qualifications:One year of Convention Services operations experience in a hotel with event spaceThorough knowledge of state liquor lawsMust be able to speak English as a primary languageCompetencies: Incumbent will master the following competencies while in this position:Excellent written and verbal communication skillsKnowledge of operational policies in regards to hours of operation, types of menus offered, restaurant concepts and marketing programsBasic knowledge of wine, beer, spirits, glassware, garnishes and beverage service techniquesGood understanding of food products, including sauces, dairy and cheeses, cuts of meat, fowl and fish, fruits and vegetables, pasta, breads and starches and desserts and pastryKnowledge of Ballroom, Convention Center, storeroom locations and various catering areas throughout the casinoKnowledge of point of sale systemsWorking knowledge of Air Wall systemTraining Requirements:SMART alcohol awarenessServer Safe TrainingPhysical Demands and Work Environment:Must be able to lift up to 75 lbs.Must be able to stand or walk for long periods of timeMust be able to work in outside elements, as neededMust be able to work in a fast paced environment with frequent interruptionsMust be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.Work Shift:RegularKnock, knock. Hear that sound? That's opportunity!.Mohegan Sun practices Native American Preference in hiring. \"Native American\" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.