Lead Housekeeping Supervisor - Luxury Resort

The Hotel at Avalon; Braselton (GA); Hybrid; USD 36,000 - 50,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

401(k) with matching

YouDecide discounts

Pet insurance

Job summary

HEI Hotels and Resorts is seeking a dedicated housekeeping supervisor to manage daily cleaning operations for guest rooms and public areas. You will lead and train staff, assign duties, and monitor quality to ensure exceptional guest experiences.

The role emphasizes safety, compliance, attendance, and coordination with other departments, including emergency procedures, Lost and Found, and cost control in a luxury hotel setting in Braselton, Georgia.

Qualifications

• Housekeeping experience preferred.
• Ability to move throughout building and lift up to 100 lbs.
• Effective verbal and written communication skills.

Responsibilities

• Supervise the housekeeping staff; provide training, coaching and performance feedback.
• Interview, hire, train, and evaluate staff; address problems and discipline when needed.
• Oversee cleaning of guest rooms, public areas and back of the house; ensure health and safety standards.
• Assign tasks and manage inventory to maintain service levels and control expenses.
• Respond to guest requests and inquiries to ensure satisfaction.
• Log Lost and Found items and respond to inquiries.
• Implement emergency procedures and ensure staff safety and asset protection.

Skills

Housekeeping experience

Communication skills

Team leadership

Job description

HEI Hotels and Resorts is seeking a dedicated housekeeping supervisor to manage daily cleaning operations for guest rooms and public areas. You will lead and train staff, assign duties, and monitor quality to ensure exceptional guest experiences.

The role emphasizes safety, compliance, attendance, and coordination with other departments, including emergency procedures, Lost and Found, and cost control in a luxury hotel setting in Braselton, Georgia.