Lead Housekeeping Supervisor – Elevate Guest Comfort

Hireology; Key West (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Job summary

Hireology is seeking a Housekeeping Supervisor to lead the housekeeping team, overseeing all duties within a facility or on a team. This position emphasizes pride in service and ensuring a clean, safe environment for guests and staff.

The supervisor will train and manage staff, handle guest inquiries, maintain supply rooms, monitor budgets, and communicate progress to leadership. A strong focus on customer service, organization, and attention to detail is required.

Qualifications

• Experience supervising housekeeping staff or related team is preferred.
• Ability to supervise laundry staff and coordinate daily operations.
• Strong customer service focus and safety awareness.

Responsibilities

• Supervises housekeeping staff as duties are being performed
• Supervises the duties and tasks of laundry staff
• Stocks and maintains supply rooms; orders supplies according to a budget
• Receives, processes, and handles guest complaints in regard to housekeeping services
• Ensures that rooms are kept clean and free from hazards
• Ensures that all common areas are kept clean and free from hazards
• Organizes all staff during the day and hosts daily meetings with housekeeping staff
• Assists guests with questions and basic requests
• Provides a high level of customer service at all times; remains professional
• Trains new housekeepers and support staff
• Meets with company officials regularly in order to provide progress reports and address issues

Skills

Interpersonal skills

Written communication

Verbal communication

Time management

Organizational skills

Conflict resolution

Patience and listening

Leadership

Education

High School Diploma or GED (preferred)

Job description

Hireology is seeking a Housekeeping Supervisor to lead the housekeeping team, overseeing all duties within a facility or on a team. This position emphasizes pride in service and ensuring a clean, safe environment for guests and staff.

The supervisor will train and manage staff, handle guest inquiries, maintain supply rooms, monitor budgets, and communicate progress to leadership. A strong focus on customer service, organization, and attention to detail is required.