Lead Housekeeping Supervisor: Elevate Guest Comfort

Marriott Internationa; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

401K Match

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

The Westin Indianapolis, a property operated by Davidson Hospitality Group, is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure the highest standards of cleanliness and guest satisfaction.

You will supervise a team, train staff, conduct inspections, and coordinate with other departments to meet guest expectations while maintaining inventory and staff schedules. Flexibility for weekends/holidays is required.

Qualifications

• 6 months experience in a housekeeping or cleaning role required.
• Proven supervisory or leadership experience.
• Strong communication and interpersonal skills; bilingual a plus.
• Read, write and speak English fluently.
• Ability to manage multiple tasks and priorities.
• Attention to detail and high standards of cleanliness.
• Proficiency with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
• Train, motivate, and mentor the housekeeping team to deliver exceptional service
• Conduct inspections to ensure adherence to cleanliness and quality standards
• Collaborate with other departments to meet guest expectations and address any issues
• Maintain inventory of cleaning supplies and equipment
• Assist in scheduling and coordinating staff shifts
• Handle guest inquiries and resolve complaints promptly and professionally
• Uphold safety and sanitation standards, ensuring a healthy work environment

Skills

Supervisory experience

Communication skills

Interpersonal skills

Bilingual a plus

Fluent English

Tools

Housekeeping software

Housekeeping systems

Job description

The Westin Indianapolis, a property operated by Davidson Hospitality Group, is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure the highest standards of cleanliness and guest satisfaction.

You will supervise a team, train staff, conduct inspections, and coordinate with other departments to meet guest expectations while maintaining inventory and staff schedules. Flexibility for weekends/holidays is required.